Cloud With Me Support

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone install their hosting servers in minutes. We work with three cloud providers: Google Cloud, Amazon Web Services and Microsoft Azure.

We understand that many small business owners have limited resources, making moving their server to the cloud seem like an impossible task. This is why the developers at Cloud With Me have configured an online solution to allow you to set up servers, manage your website with our simple dashboard, helping you save money and time. Cloud With Me allows you to install and manage your server with free add-ons such as MySQL, Google Analytics, FTP and more.

You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you customise what you want on your site, we complete the steps in background, you’re live and ready to go!

Why choose Cloud With Me?

Cloud With Me is a platform catered towards independent bloggers, digital agencies, designers/developers, affiliates and small businesses. Our easy to use application console helps you deploy and manage your desired application with a few clicks. It is also a good option for clients who want Cloud With Me to deploy, manage, monitor and resolve any website/app issues, so they can focus on other aspects of their business.

Does Cloud With Me host my site?

No, we do not host websites ourselves. Our platform makes use of premium hosting providers Google Cloud, Amazon Web Services and Microsoft Azure helps you build and manage your website on the cloud.

Who are our hosting partners?

Google Cloud - Cloud With Me became an official Google Cloud partner in 2018. Google Cloud is becoming one of the major cloud hosting providers in the industry, with enhancing security and a variety of features which are currently attracting big clients to its platform.

AWS (Amazon Web Services)-  Amazon Web Services (AWS) is a platform of remote computing services that make up Amazon’s cloud computing platform, one of the highest performing sectors of the company’s business for a number of years. AWS is a suite of hosting products that that is a market leader in terms of cloud providers. It launched in 2006 from the infrastructure that Amazon.com constructed to handle its online retail operations.

Microsoft Azure- Microsoft has been able to utilise its worldwide network of data centers to create Azure, a cloud platform for building, deploying, and managing services and applications from anywhere. Azure’s IaaS offering gives organizations flexibility in how much server power they need.

How do I choose the right hosting plan for me?

When choosing a hosting plan the first step is to understand what your hosting needs are. What kind of website are you building? What size is your business?

Once you have decided on your needs, you need a web host which is stable, both in terms of their servers as well as network connections. You can track your web host uptime information with server monitoring tools on all major web hosting providers, all servers that we offer have a 99.99% uptime.

Apart from stability you should look at the features of each different provider in order to gauge which one suits your needs the best. To find out more about Cloud With Me pricing plans and features please click here

Why choose Google Cloud platform?

Google Cloud platform (GCP) is an extremely powerful and reliable cloud hosting infrastructure with the efficient performance that comes with Google's brand name. With three locations in three continents, it is made for hosting large business and resource intensive websites at an attractive price with 99.9% uptime.

Why choose Amazon Web Services?

Amazon Web Services (AWS) is the market leader when it comes to cloud solutions. It offers you flexible and configurable disk size and bandwidth with eight data centers in six countries. AWS is the choice of many large corporations and institutions, but is also a strong option for small businesses due to its ability to scale up and down easily.

Why Choose Microsoft Azure?

Azure can be utilized at any scale, from a tiny startup to a Wall Street giant. Because of the ease of transition, organizations with an existing Windows Server deployment may find Azure to be best suited to their needs.

What add-ons are available?

Drupal- Drupal is a free and open-source content-management framework written in PHP.

Laravel- Laravel is a web application framework with expressive, elegant syntax.

PHP- PHP is a server-side scripting language designed for web development but also used as a general-purpose programming language.

Joomla- Joomla is a free and open-source content management system (CMS) for publishing web content. It is built on a model–view–controller web application framework that can be used independently of the CMS.

Google Analytics - Google Analytics is a web analytics service that tracks and reports website traffic, providing insights to to better understand your customers. You can view stats easily on your Cloud With Me Dashboard.

WordPress - Open-Source content management system (CMS) based on PHP and MySQL. Features include a plugin architecture and a template system.

What is the difference between cloud hosting and shared hosting?

Cloud hosting is an option that gives you performance, reliability, and scalability, includes connecting and virtualizing several servers to share storage and processing resources through an overall network known as the cloud. Shared hosting refers to the hosting plan that has multiple websites hosted together and sharing resources on one physical server (disk space, storage, bandwidth and databases etc). Cloud With Me offers cloud hosting service to maximise your website performance, for additional information on website hosting click here.

What is a website hosting plan?

Web hosting is a service that allows organizations and individuals to post a website or web page onto the internet. In order to have your website running you need a hosting plan to suit your needs. The plan refers to what's included in your package for hosting your website, which provider you will use and which addons will supplement your website. To find more information about Cloud With Me hosting plans and features please click here

How do I create a website?

You can create a website before ordering a web hosting plan by using a website builder or CMS, or the services of a specialised agency. The website then simply needs to be ‘hosted’ on a server, whether it is a physical one or a large network of virtual machines. You can also create your website by using programming tools, or one of the many modules (CMS) provided: WordPress is the most popular CMS tool used by developers and businesses, while Magento, Joomla and Drupal are also options depending on your needs.

What is a domain name?

A domain name generally corresponds to a website address. The Domain Name System, or DNS, enables requests to be redirected to this domain, the correct hosting system or other associated services, such as emails. There are generic domains, (such as .com .net .org), which are not attached to any zone, and geographical extensions, (such as .fr .eu .asia).

Can I host multiple domains on one server?

Each server you purchase can host one domain which means you will have all the bandwidth of the server dedicated to your domain, so your website can run at its optimum speed.

How to connect your Cloud With Me hosted site using FTP?

In order to connect your website you will need to complete additional steps outside the Cloud With Me dashboard. For additional information on connecting site by FTP click here

What to do if my server is showing installing but isn't moving at all?

Installation of a server can take between 15-30 minutes. If the installation takes any longer than 30 minutes please contact the support team via online chat or via email at support@cloudwith.me.

Can I upscale my server?

Please contact our support team at support@cloudwith.me to discuss scaling options for your server.

Why do I need the MySQL addon?

MySQL is an open-source relational database management system which keeps your data secure. MySQL runs on virtually all platforms, including Linux, UNIX and Windows. Although it can be used in a wide range of applications, MySQL is most often associated with web applications and online publishing.

How many addons can I have on my server?

When choosing your server plan you have 4 options between Startup, Developer, Business and Enterprise. Each server plan allows you to have more addons.

Startup plan -  2 addons
Developer plan - 3 addons
Business plan - 4 addons
Enterprise plan - 5 addons

What addons are installed by default and what are the additional available add ons?

The addons that are installed by default are FTP, MySQL and email which are provided with no additional fee. Additional add-ons that are available are Drupal, Wordpress, Laravel, Roundcube, PHP, Magento and Joomla.

Will you help me migrate my site to Cloud With me?

Migrating your website to Cloud With Me is a fast and simple process but our support team are here to help you anytime, please contact support@cloudwith.me with any questions you have about the migration process, or check out our blog for a series of tutorials.

Can I setup email service in my Cloud With Me account?

We offer a pre-configured email server that is included in all the plans for no additional fee, and we also offer G Suite and Roundcube as addons for any additional email needs.

Where in the world can I deploy my server?

We support all the data centers that Amazon, Google and Microsoft provide.
You can choose any of the available regions :

• USA : Virginia, Iowa, Oregon, Northern Virginia, South Carolina.
• Europe : Belgium, Frankfurt, London.
• Asia Pacific :China, Sydney, Singapore, Taiwan, Tokyo.

Is my website protected from hackers?

We apply industry standards when it comes to keeping your servers safe from attacks. No online server is 100% attack proof, but we work very hard to keep it as close as secure as possible. For additional information on server protection please click here

If I have a WordPress website can I make changes to the website via the Cloud With Me dashboard?

If you wish to upload content or change the website design you will need to login to your WordPress platform. You can find the login details in the WordPress addon on your dashboard.

Do you support SSL?

Cloud With Me supports CloudFlare's free SSL. It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate. For additional information on SSL click here.

What is a CDN?

CDN is a system of distributed servers (network) that delivers pages and other Web content to a user, based on the geographic locations of the user, the origin of the webpage and the content delivery server. CDNs work to ensure website speeds are optimised by bringing content closer to the location of the user. For additional information on CDNs please click here.

How much will a hosting plan cost?

Please visit our pricing page to get an idea of how much your server package will cost.

How do I add credit to my Cloud With Me account?

Adding credit to Cloud With Me is an easy process which is different depending on the payment method you have chosen. We will only charge you if you have sufficient prepaid credit on your account so no need to worry about surprise charges. For additional information click here.

What payment methods do we accept?

We accept all major credit cards, PayPal and you also have the option to pay via Cloud Token that can be topped up using Bitcoin or Ethereum.

How to buy and add CLOUD Tokens to your account?

You can add credit to your Cloud With Me account with CLOUD tokens purchased with Bitcoin or Ethereum. For additional information click here.

Do you offer refunds?

Cloud With Me offers a 30 day money back guarantee, which can be claimed for any reason during your first 30 days after your payment. Contact Cloud With Me support at: support@cloudwith.me stating that you wish to get a refund. Cloud With Me reserves the right to refuse refunds in case the terms weren't followed.

I made a payment, but didn’t receive any payment confirmation. What should I do?

When paying by credit card or PayPal you will receive a payment confirmation immediately after the payment is made to your email inbox. Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you do not receive this email, please contact us support@cloudwith.me

Do I need to pay Google, Amazon or Microsoft as well as Cloud With Me?

No. With Cloud With Me, you will be charged by Cloud With Me only and the pricing which you can see on our pricing page is inclusive of hosting cost. Thus, you don’t have to pay anything to anyone else.

Are addons available for free or do i need to pay for them?

We offer add-ons for free like, MySQL, email services and Google Analytics and FTP (file transfer protocol), some add-on like Drupal, Wordpress and PHP has a set monthly fee and you will be charged annually per add-on. For additional information on add-ons please click here.

Billing Cycle – When do You Charge my Card?

Your account will be charged for the amount of your monthly subscription each month on the same date that you signed up for the service. For example, if you signed up on January 4th you would be charged that day for your first month, and then on February 4th you will be billed for your second month.

How do I renew my web hosting plan?

Your hosting plan can be a monthly or yearly plan. Once the plan is about to renew you will need to add credit to your account in order to continue running your server.
Your plan will automatically renew once there is credit in your account. We will notify you when you need to replenish your balance.

What happens if I don’t have enough credit on the billing date?

If you have insufficient credit in your account, your server will be paused until credit has been added. If you fail to add credit to your account, your server will be terminated. Don't worry as we will email you to let you know your balance is low, including reminders.

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, and click NEXT.
Please note: If you’ve installed a server with Cloud With Me before, you’ll be presented with a different page than the one shown above, with your existing servers listed. If this is the page you’re presented, click ADD NEW SERVER and then choose your hosting provider.

3. Enter your domain (website address), and click NEXT.
4. Select your hosting plan and server region. You can choose whichever server region you like, but it’s advisable to choose one that’s closest to your where your website visitors are located. Click NEXT.
5. Select any add-ons you’d like to include with your server package. Click NEXT.
6. Review your Order Summary, and choose to be billed monthly, or annually. Click NEXT.
7. Choose your payment method and click NEXT.

8. Watch as your new cloud server is automatically installed in minutes!

How To Connect Your Domain To Your Cloud Server

Here’s how you can connect your domain name to your Cloud With Me server.

1. Log in to your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under Name Servers, you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log in to your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log in to your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log in to Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

Which Actions can I perform on my server?

You can Start, Stop, reboot and terminate a server.
How to stop and reboot a Server?
Log into the Cloud With Me Platform with your credentials. As you can see below, the server is currently in the running state so the dot in the top right side is in green.
Click on the green menu button located at the top right of the dashboard and then hit stop and wait for your server to stop.
To reboot a server from within server management, click on the circular green icon select reboot button.
* Should you decide that you no longer wish to use your server you have the option to terminate your server but please remember that if you terminate a server all data will be deleted forever.

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to setup an email server on Cloud With Me

When setting up a website under your own domain, it is likely that you will also want an email server to handle the domain's incoming and outgoing email. Cloud With Me is happy to offer you an email client for no additional fee which you can use for your website.

How to setup your email server:
1. The first stage is to confirm your domain is connected to the server as you can see in the image below
2. Click on the email addresses tab on the left side of the dashboard and click “add first email address” to create your new email address.
3. After you click on the button you will have the fields to enter the username and password for the email server.
4. Once you have entered the username and password you will see the email address, in order to see the server details to setup the email please click “Show details” and the following window will appear.
5. Now that you have the IMAP and SMTP server details you can setup the email server on your choice of email client and stay in touch with your customers.

How to Install an Addon to an existing server

Step 1: Choose the domain you have registered
Log in to the Cloud With Me platform with your credentials. Click on addon option in the left menu bar.
Step 2: Choosing Addon
Select the desired Addon you want to install on your server by clicking install.
Step 3: Once the installation is complete click on the ad-on name on the left side of the dashboard to access its features and start managing your website.
* Please remember that for each server plan you have a limited number of addons available. For more information an our addons please click here

How to add Cloudflare SSL Certificate for My server

Cloud With Me offers free Cloudflare SSL certificates for our customers. The addon can be installed in a few seconds and doesn’t require long procedures like conventional SSL certificates. Cloud With Me customers can now enable free certificates on their server with just one click.
Step 1: Sign in to your Cloud With Me dashboard.
Log in to the Cloud With Me platform with your credentials. Click on the SSL option in the left menu bar.
Step 2: Enable security features.
In order to activate SSL certification please switch the tab on the top right side from off to on, a pop up window will show asking to install the free addon.
Once you have installed the addon the button will switch to on and will be highlighted.
Step 3: Confirm Your Certificate
Once the SSL certificate has been activated on your server, you can check and verify it by using any free online SSL checker Google Chrome SSL checker you can download here
Step 4: Stop SSL Certificate (When/If needed)
Should you decide to stop the SSL Certificate, simply click the off button. A pop up will appear to confirm that your SSL certificate will be stopped.
Once you click OK this will stop the SSL certificate from running on your server and it should appear like this.

How to create an FTP account?

Access the FTP Manager

These steps will explain how to access the FTP Manager:
1. Login to your Cloud With Me dashboard
2. Click the "FTP accounts" option at the left side of dashboard.
3. If you are using Wordpress, Drupal or Roundcube addon you will have the FTP server details available.
4. Once you click “show details” option in the actions column you will see the login details to your FTP server.
Create a new FTP account.
Please follow the below steps to create an FTP account:

1. Under the "ADD FTP Account" section enter a Username:
2. Please note that the username will automatically have your domain added to the end. Example: username@example.com
3. Enter the password you will use into the "Password" bracket.
Click the "add" button and you will see the new server, to show server details click “Show details”.
General FTP Connection Settings

FTP connections normally need 4 important items to connect and transfer files.
1. Domain name or IP Address
2. Username
3. Password
4. Port (Usually port 21)

Note: This information is provided when setting up a new FTP account, the default user was created as you signed up.

How to Create a Backup Using FTP

The process is simple and easy to follow, in this guide we'll show you how to backup your files using the Filezilla FTP client.
1. Download and Install Filezilla
First you will need to download Filezilla, Please click here to download Filezilla.
You can find the login details on your Cloud With Me dashboard under “FTP Accounts”And the name of your FTP account. click on show details to find the login details to the server
2. Use Filezilla to connect to your account After you've downloaded and installed Filezilla, use the quick connect feature to connect to your FTP account. You'll need the following settings:

Host: For the host, enter the IP address provided in the Cloud With Me dashboard.
Username: Enter your FTP username.
Password: Enter your FTP password.
Port: The default port number is 21, but you can leave the port blank here.

3. Download your files: After you have connected, you can then download your files.

Please follow below instructions how to backup your files:
Step 1- In the upper-left window, click your desktop to open it.
Step 2- In the left window, right click and choose "Create Directory"
Step 3- Name the directory so that you will locate it later. In this example, we named the folder "Demofolder".
Step 4 - Double click the new directory “Demofolder” in the lower-left window to navigate to it.
Step 5 - In the lower-right window, click any folder and then hit Ctrl-a on your keyboard to highlight all of the files and folders.
Choosing all of the files and folders in the above step will download all files to your hosting account.If you don't want to backup every single file, you can hold Ctrl on your keyboard and only click the folders that you want.

Right click on any of the highlighted files / folders and click "Download". This will download all of your files / folders to the "Demofolder" folder that we created above. Please note that the time it will take to download all of your files will depend on the number of files that you have and how large they are.

How to connect your website to Google Analytics

Google Analytics helps you track every website you host and the Cloud With me dashboard enables you to view the statistics easily. In order to connect Google Analytics to your Cloud With Me dashboard we need to complete the following steps:
1.Go to Google Analytics website and sign up.
2. After completing registration on Google Analytics take note of the Tracking ID number created for your website. To have a profile ID you will need to create one on the Google Analytics website, by following the instructions here.
3. After you have created a profile ID number you can locate it by going to admin and in the view column choose  “view settings” and your ID will become visible.
4. Now that you have both the analytics tracking ID and analytics profile ID we can go back to the Cloud With Me dashboard and choose “Dashboard” to install Google Analytics.
5. Once you have installed the add-on click on connect Google Analytics, this will lead you outside the website in order to sign in to the Google account you have registered for analytics.
6.  After signing in to your Google account you will be redirected to the Cloud With Me dashboard, please click configure Google Analytics and enter the preloaded options in the bracket as per the details you entered when signing up to Google Analytics and click save.
7. Now you can monitor your website performance via the Cloud With Me dashboard and take advantage of Google Analytics tools.

How to Add Credit to your Cloud With Me account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone install their hosting servers in minutes. We work with three cloud providers: Google Cloud, Amazon Web Services and Microsoft Azure.

We understand that many small business owners have limited resources, making moving their server to the cloud seem like an impossible task. This is why the developers at Cloud With Me have configured an online solution to allow you to set up servers, manage your website with our simple dashboard, helping you save money and time. Cloud With Me allows you to install and manage your server with free add-ons such as MySQL, Google Analytics, FTP and more.

You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you customise what you want on your site, we complete the steps in background, you’re live and ready to go!

Why choose Cloud With Me?

Cloud With Me is a platform catered towards independent bloggers, digital agencies, designers/developers, affiliates and small businesses. Our easy to use application console helps you deploy and manage your desired application with a few clicks. It is also a good option for clients who want Cloud With Me to deploy, manage, monitor and resolve any website/app issues, so they can focus on other aspects of their business.

Does Cloud With Me host my site?

No, we do not host websites ourselves. Our platform makes use of premium hosting providers Google Cloud, Amazon Web Services and Microsoft Azure helps you build and manage your website on the cloud.

Who are our hosting partners?

Google Cloud - Cloud With Me became an official Google Cloud partner in 2018. Google Cloud is becoming one of the major cloud hosting providers in the industry, with enhancing security and a variety of features which are currently attracting big clients to its platform.

AWS (Amazon Web Services)-  Amazon Web Services (AWS) is a platform of remote computing services that make up Amazon’s cloud computing platform, one of the highest performing sectors of the company’s business for a number of years. AWS is a suite of hosting products that that is a market leader in terms of cloud providers. It launched in 2006 from the infrastructure that Amazon.com constructed to handle its online retail operations.

Microsoft Azure- Microsoft has been able to utilise its worldwide network of data centers to create Azure, a cloud platform for building, deploying, and managing services and applications from anywhere. Azure’s IaaS offering gives organizations flexibility in how much server power they need.

How do I choose the right hosting plan for me?

When choosing a hosting plan the first step is to understand what your hosting needs are. What kind of website are you building? What size is your business?

Once you have decided on your needs, you need a web host which is stable, both in terms of their servers as well as network connections. You can track your web host uptime information with server monitoring tools on all major web hosting providers, all servers that we offer have a 99.99% uptime.

Apart from stability you should look at the features of each different provider in order to gauge which one suits your needs the best. To find out more about Cloud With Me pricing plans and features please click here

Why choose Google Cloud platform?

Google Cloud platform (GCP) is an extremely powerful and reliable cloud hosting infrastructure with the efficient performance that comes with Google's brand name. With three locations in three continents, it is made for hosting large business and resource intensive websites at an attractive price with 99.9% uptime.

Why choose Amazon Web Services?

Amazon Web Services (AWS) is the market leader when it comes to cloud solutions. It offers you flexible and configurable disk size and bandwidth with eight data centers in six countries. AWS is the choice of many large corporations and institutions, but is also a strong option for small businesses due to its ability to scale up and down easily.

Why Choose Microsoft Azure?

Azure can be utilized at any scale, from a tiny startup to a Wall Street giant. Because of the ease of transition, organizations with an existing Windows Server deployment may find Azure to be best suited to their needs.

What add-ons are available?

Drupal- Drupal is a free and open-source content-management framework written in PHP.

Laravel- Laravel is a web application framework with expressive, elegant syntax.

PHP- PHP is a server-side scripting language designed for web development but also used as a general-purpose programming language.

Joomla- Joomla is a free and open-source content management system (CMS) for publishing web content. It is built on a model–view–controller web application framework that can be used independently of the CMS.

Google Analytics - Google Analytics is a web analytics service that tracks and reports website traffic, providing insights to to better understand your customers. You can view stats easily on your Cloud With Me Dashboard.

WordPress - Open-Source content management system (CMS) based on PHP and MySQL. Features include a plugin architecture and a template system.

What is the difference between cloud hosting and shared hosting?

Cloud hosting is an option that gives you performance, reliability, and scalability, includes connecting and virtualizing several servers to share storage and processing resources through an overall network known as the cloud. Shared hosting refers to the hosting plan that has multiple websites hosted together and sharing resources on one physical server (disk space, storage, bandwidth and databases etc). Cloud With Me offers cloud hosting service to maximise your website performance, for additional information on website hosting click here.

What is a website hosting plan?

Web hosting is a service that allows organizations and individuals to post a website or web page onto the internet. In order to have your website running you need a hosting plan to suit your needs. The plan refers to what's included in your package for hosting your website, which provider you will use and which addons will supplement your website. To find more information about Cloud With Me hosting plans and features please click here

How do I create a website?

You can create a website before ordering a web hosting plan by using a website builder or CMS, or the services of a specialised agency. The website then simply needs to be ‘hosted’ on a server, whether it is a physical one or a large network of virtual machines. You can also create your website by using programming tools, or one of the many modules (CMS) provided: WordPress is the most popular CMS tool used by developers and businesses, while Magento, Joomla and Drupal are also options depending on your needs.

What is a domain name?

A domain name generally corresponds to a website address. The Domain Name System, or DNS, enables requests to be redirected to this domain, the correct hosting system or other associated services, such as emails. There are generic domains, (such as .com .net .org), which are not attached to any zone, and geographical extensions, (such as .fr .eu .asia).

Can I host multiple domains on one server?

Each server you purchase can host one domain which means you will have all the bandwidth of the server dedicated to your domain, so your website can run at its optimum speed.

How to connect your Cloud With Me hosted site using FTP?

In order to connect your website you will need to complete additional steps outside the Cloud With Me dashboard. For additional information on connecting site by FTP click here

What to do if my server is showing installing but isn't moving at all?

Installation of a server can take between 15-30 minutes. If the installation takes any longer than 30 minutes please contact the support team via online chat or via email at support@cloudwith.me.

Can I upscale my server?

Please contact our support team at support@cloudwith.me to discuss scaling options for your server.

Why do I need the MySQL addon?

MySQL is an open-source relational database management system which keeps your data secure. MySQL runs on virtually all platforms, including Linux, UNIX and Windows. Although it can be used in a wide range of applications, MySQL is most often associated with web applications and online publishing.

How many addons can I have on my server?

When choosing your server plan you have 4 options between Startup, Developer, Business and Enterprise. Each server plan allows you to have more addons.

Startup plan -  2 addons
Developer plan - 3 addons
Business plan - 4 addons
Enterprise plan - 5 addons

What addons are installed by default and what are the additional available add ons?

The addons that are installed by default are FTP, MySQL and email which are provided with no additional fee. Additional add-ons that are available are Drupal, Wordpress, Laravel, Roundcube, PHP, Magento and Joomla.

Will you help me migrate my site to Cloud With me?

Migrating your website to Cloud With Me is a fast and simple process but our support team are here to help you anytime, please contact support@cloudwith.me with any questions you have about the migration process, or check out our blog for a series of tutorials.

Can I setup email service in my Cloud With Me account?

We offer a pre-configured email server that is included in all the plans for no additional fee, and we also offer G Suite and Roundcube as addons for any additional email needs.

Where in the world can I deploy my server?

We support all the data centers that Amazon, Google and Microsoft provide.
You can choose any of the available regions :

• USA : Virginia, Iowa, Oregon, Northern Virginia, South Carolina.
• Europe : Belgium, Frankfurt, London.
• Asia Pacific :China, Sydney, Singapore, Taiwan, Tokyo.

Is my website protected from hackers?

We apply industry standards when it comes to keeping your servers safe from attacks. No online server is 100% attack proof, but we work very hard to keep it as close as secure as possible. For additional information on server protection please click here

If I have a WordPress website can I make changes to the website via the Cloud With Me dashboard?

If you wish to upload content or change the website design you will need to login to your WordPress platform. You can find the login details in the WordPress addon on your dashboard.

Do you support SSL?

Cloud With Me supports CloudFlare's free SSL. It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate. For additional information on SSL click here.

What is a CDN?

CDN is a system of distributed servers (network) that delivers pages and other Web content to a user, based on the geographic locations of the user, the origin of the webpage and the content delivery server. CDNs work to ensure website speeds are optimised by bringing content closer to the location of the user. For additional information on CDNs please click here.

How much will a hosting plan cost?

Please visit our pricing page to get an idea of how much your server package will cost.

How do I add credit to my Cloud With Me account?

Adding credit to Cloud With Me is an easy process which is different depending on the payment method you have chosen. We will only charge you if you have sufficient prepaid credit on your account so no need to worry about surprise charges. For additional information click here.

What payment methods do we accept?

We accept all major credit cards, PayPal and you also have the option to pay via Cloud Token that can be topped up using Bitcoin or Ethereum.

How to buy and add CLOUD Tokens to your account?

You can add credit to your Cloud With Me account with CLOUD tokens purchased with Bitcoin or Ethereum. For additional information click here.

Do you offer refunds?

Cloud With Me offers a 30 day money back guarantee, which can be claimed for any reason during your first 30 days after your payment. Contact Cloud With Me support at: support@cloudwith.me stating that you wish to get a refund. Cloud With Me reserves the right to refuse refunds in case the terms weren't followed.

I made a payment, but didn’t receive any payment confirmation. What should I do?

When paying by credit card or PayPal you will receive a payment confirmation immediately after the payment is made to your email inbox. Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you do not receive this email, please contact us support@cloudwith.me

Do I need to pay Google, Amazon or Microsoft as well as Cloud With Me?

No. With Cloud With Me, you will be charged by Cloud With Me only and the pricing which you can see on our pricing page is inclusive of hosting cost. Thus, you don’t have to pay anything to anyone else.

Are addons available for free or do i need to pay for them?

We offer add-ons for free like, MySQL, email services and Google Analytics and FTP (file transfer protocol), some add-on like Drupal, Wordpress and PHP has a set monthly fee and you will be charged annually per add-on. For additional information on add-ons please click here.

Billing Cycle – When do You Charge my Card?

Your account will be charged for the amount of your monthly subscription each month on the same date that you signed up for the service. For example, if you signed up on January 4th you would be charged that day for your first month, and then on February 4th you will be billed for your second month.

How do I renew my web hosting plan?

Your hosting plan can be a monthly or yearly plan. Once the plan is about to renew you will need to add credit to your account in order to continue running your server.
Your plan will automatically renew once there is credit in your account. We will notify you when you need to replenish your balance.

What happens if I don’t have enough credit on the billing date?

If you have insufficient credit in your account, your server will be paused until credit has been added. If you fail to add credit to your account, your server will be terminated. Don't worry as we will email you to let you know your balance is low, including reminders.

Select Guide

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, and click NEXT.
Please note: If you’ve installed a server with Cloud With Me before, you’ll be presented with a different page than the one shown above, with your existing servers listed. If this is the page you’re presented, click ADD NEW SERVER and then choose your hosting provider.

3. Enter your domain (website address), and click NEXT.
4. Select your hosting plan and server region. You can choose whichever server region you like, but it’s advisable to choose one that’s closest to your where your website visitors are located. Click NEXT.
5. Select any add-ons you’d like to include with your server package. Click NEXT.
6. Review your Order Summary, and choose to be billed monthly, or annually. Click NEXT.
7. Choose your payment method and click NEXT.

8. Watch as your new cloud server is automatically installed in minutes!

How To Connect Your Domain To Your Cloud Server

Here’s how you can connect your domain name to your Cloud With Me server.

1. Log in to your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under Name Servers, you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log in to your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log in to your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log in to Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

Which Actions can I perform on my server?

You can Start, Stop, reboot and terminate a server.
How to stop and reboot a Server?
Log into the Cloud With Me Platform with your credentials. As you can see below, the server is currently in the running state so the dot in the top right side is in green.
Click on the green menu button located at the top right of the dashboard and then hit stop and wait for your server to stop.
To reboot a server from within server management, click on the circular green icon select reboot button.
* Should you decide that you no longer wish to use your server you have the option to terminate your server but please remember that if you terminate a server all data will be deleted forever.
Select Guide

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to setup an email server on Cloud With Me

When setting up a website under your own domain, it is likely that you will also want an email server to handle the domain's incoming and outgoing email. Cloud With Me is happy to offer you an email client for no additional fee which you can use for your website.

How to setup your email server:
1. The first stage is to confirm your domain is connected to the server as you can see in the image below
2. Click on the email addresses tab on the left side of the dashboard and click “add first email address” to create your new email address.
3. After you click on the button you will have the fields to enter the username and password for the email server.
4. Once you have entered the username and password you will see the email address, in order to see the server details to setup the email please click “Show details” and the following window will appear.
5. Now that you have the IMAP and SMTP server details you can setup the email server on your choice of email client and stay in touch with your customers.

How to Install an Addon to an existing server

Step 1: Choose the domain you have registered
Log in to the Cloud With Me platform with your credentials. Click on addon option in the left menu bar.
Step 2: Choosing Addon
Select the desired Addon you want to install on your server by clicking install.
Step 3: Once the installation is complete click on the ad-on name on the left side of the dashboard to access its features and start managing your website.
* Please remember that for each server plan you have a limited number of addons available. For more information an our addons please click here

How to add Cloudflare SSL Certificate for My server

Cloud With Me offers free Cloudflare SSL certificates for our customers. The addon can be installed in a few seconds and doesn’t require long procedures like conventional SSL certificates. Cloud With Me customers can now enable free certificates on their server with just one click.
Step 1: Sign in to your Cloud With Me dashboard.
Log in to the Cloud With Me platform with your credentials. Click on the SSL option in the left menu bar.
Step 2: Enable security features.
In order to activate SSL certification please switch the tab on the top right side from off to on, a pop up window will show asking to install the free addon.
Once you have installed the addon the button will switch to on and will be highlighted.
Step 3: Confirm Your Certificate
Once the SSL certificate has been activated on your server, you can check and verify it by using any free online SSL checker Google Chrome SSL checker you can download here
Step 4: Stop SSL Certificate (When/If needed)
Should you decide to stop the SSL Certificate, simply click the off button. A pop up will appear to confirm that your SSL certificate will be stopped.
Once you click OK this will stop the SSL certificate from running on your server and it should appear like this.

How to create an FTP account?

Access the FTP Manager

These steps will explain how to access the FTP Manager:
1. Login to your Cloud With Me dashboard
2. Click the "FTP accounts" option at the left side of dashboard.
3. If you are using Wordpress, Drupal or Roundcube addon you will have the FTP server details available.
4. Once you click “show details” option in the actions column you will see the login details to your FTP server.
Create a new FTP account.
Please follow the below steps to create an FTP account:

1. Under the "ADD FTP Account" section enter a Username:
2. Please note that the username will automatically have your domain added to the end. Example: username@example.com
3. Enter the password you will use into the "Password" bracket.
Click the "add" button and you will see the new server, to show server details click “Show details”.
General FTP Connection Settings

FTP connections normally need 4 important items to connect and transfer files.
1. Domain name or IP Address
2. Username
3. Password
4. Port (Usually port 21)

Note: This information is provided when setting up a new FTP account, the default user was created as you signed up.

How to Create a Backup Using FTP

The process is simple and easy to follow, in this guide we'll show you how to backup your files using the Filezilla FTP client.
1. Download and Install Filezilla
First you will need to download Filezilla, Please click here to download Filezilla.
You can find the login details on your Cloud With Me dashboard under “FTP Accounts”And the name of your FTP account. click on show details to find the login details to the server
2. Use Filezilla to connect to your account After you've downloaded and installed Filezilla, use the quick connect feature to connect to your FTP account. You'll need the following settings:

Host: For the host, enter the IP address provided in the Cloud With Me dashboard.
Username: Enter your FTP username.
Password: Enter your FTP password.
Port: The default port number is 21, but you can leave the port blank here.

3. Download your files: After you have connected, you can then download your files.

Please follow below instructions how to backup your files:
Step 1- In the upper-left window, click your desktop to open it.
Step 2- In the left window, right click and choose "Create Directory"
Step 3- Name the directory so that you will locate it later. In this example, we named the folder "Demofolder".
Step 4 - Double click the new directory “Demofolder” in the lower-left window to navigate to it.
Step 5 - In the lower-right window, click any folder and then hit Ctrl-a on your keyboard to highlight all of the files and folders.
Choosing all of the files and folders in the above step will download all files to your hosting account.If you don't want to backup every single file, you can hold Ctrl on your keyboard and only click the folders that you want.

Right click on any of the highlighted files / folders and click "Download". This will download all of your files / folders to the "Demofolder" folder that we created above. Please note that the time it will take to download all of your files will depend on the number of files that you have and how large they are.

How to connect your website to Google Analytics

Google Analytics helps you track every website you host and the Cloud With me dashboard enables you to view the statistics easily. In order to connect Google Analytics to your Cloud With Me dashboard we need to complete the following steps:
1.Go to Google Analytics website and sign up.
2. After completing registration on Google Analytics take note of the Tracking ID number created for your website. To have a profile ID you will need to create one on the Google Analytics website, by following the instructions here.
3. After you have created a profile ID number you can locate it by going to admin and in the view column choose  “view settings” and your ID will become visible.
4. Now that you have both the analytics tracking ID and analytics profile ID we can go back to the Cloud With Me dashboard and choose “Dashboard” to install Google Analytics.
5. Once you have installed the add-on click on connect Google Analytics, this will lead you outside the website in order to sign in to the Google account you have registered for analytics.
6.  After signing in to your Google account you will be redirected to the Cloud With Me dashboard, please click configure Google Analytics and enter the preloaded options in the bracket as per the details you entered when signing up to Google Analytics and click save.
7. Now you can monitor your website performance via the Cloud With Me dashboard and take advantage of Google Analytics tools.
Select Guide

How to Add Credit to your Cloud With Me account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone install their hosting servers in minutes. We work with three cloud providers: Google Cloud, Amazon Web Services and Microsoft Azure.

We understand that many small business owners have limited resources, making moving their server to the cloud seem like an impossible task. This is why the developers at Cloud With Me have configured an online solution to allow you to set up servers, manage your website with our simple dashboard, helping you save money and time. Cloud With Me allows you to install and manage your server with free add-ons such as MySQL, Google Analytics, FTP and more.

You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you customise what you want on your site, we complete the steps in background, you’re live and ready to go!

Why choose Cloud With Me?

Cloud With Me is a platform catered towards independent bloggers, digital agencies, designers/developers, affiliates and small businesses. Our easy to use application console helps you deploy and manage your desired application with a few clicks. It is also a good option for clients who want Cloud With Me to deploy, manage, monitor and resolve any website/app issues, so they can focus on other aspects of their business.

Does Cloud With Me host my site?

No, we do not host websites ourselves. Our platform makes use of premium hosting providers Google Cloud, Amazon Web Services and Microsoft Azure helps you build and manage your website on the cloud.

Who are our hosting partners?

Google Cloud - Cloud With Me became an official Google Cloud partner in 2018. Google Cloud is becoming one of the major cloud hosting providers in the industry, with enhancing security and a variety of features which are currently attracting big clients to its platform.

AWS (Amazon Web Services)-Amazon Web Services (AWS) is a platform of remote computing services that make up Amazon’s cloud computing platform, one of the highest performing sectors of the company’s business for a number of years. AWS is a suite of hosting products that that is a market leader in terms of cloud providers. It launched in 2006 from the infrastructure that Amazon.com constructed to handle its online retail operations.

Microsoft Azure- Microsoft has been able to utilise its worldwide network of data centers to create Azure, a cloud platform for building, deploying, and managing services and applications from anywhere. Azure’s IaaS offering gives organizations flexibility in how much server power they need.

How do I choose the right hosting plan for me?

When choosing a hosting plan the first step is to understand what your hosting needs are. What kind of website are you building? What size is your business?

Once you have decided on your needs, you need a web host which is stable, both in terms of their servers as well as network connections. You can track your web host uptime information with server monitoring tools on all major web hosting providers, all servers that we offer have a 99.99% uptime.

Apart from stability you should look at the features of each different provider in order to gauge which one suits your needs the best. To find out more about Cloud With Me pricing plans and features please click here

Why choose Google Cloud platform?

Google Cloud platform (GCP) is an extremely powerful and reliable cloud hosting infrastructure with the efficient performance that comes with Google's brand name. With three locations in three continents, it is made for hosting large business and resource intensive websites at an attractive price with 99.9% uptime.

Why choose Amazon Web Services?

Amazon Web Services (AWS) is the market leader when it comes to cloud solutions. It offers you flexible and configurable disk size and bandwidth with eight data centers in six countries. AWS is the choice of many large corporations and institutions, but is also a strong option for small businesses due to its ability to scale up and down easily.

Why Choose Microsoft Azure?

Azure can be utilized at any scale, from a tiny startup to a Wall Street giant. Because of the ease of transition, organizations with an existing Windows Server deployment may find Azure to be best suited to their needs.

What add-ons are available?

Drupal - Drupal is a free and open-source content-management framework written in PHP.

Laravel - Laravel is a web application framework with expressive, elegant syntax.

PHP - PHP is a server-side scripting language designed for web development but also used as a general-purpose programming language.

Joomla - Joomla is a free and open-source content management system (CMS) for publishing web content. It is built on a model–view–controller web application framework that can be used independently of the CMS.

Google Analytics - Google Analytics is a web analytics service that tracks and reports website traffic, providing insights to to better understand your customers. You can view stats easily on your Cloud With Me Dashboard.

WordPress - Open-Source content management system (CMS) based on PHP and MySQL. Features include a plugin architecture and a template system.

What is the difference between cloud hosting and shared hosting?

Cloud hosting is an option that gives you performance, reliability, and scalability, includes connecting and virtualizing several servers to share storage and processing resources through an overall network known as the cloud. Shared hosting refers to the hosting plan that has multiple websites hosted together and sharing resources on one physical server (disk space, storage, bandwidth and databases etc). Cloud With Me offers cloud hosting service to maximise your website performance, for additional information on website hosting click here.

What is a website hosting plan?

Web hosting is a service that allows organizations and individuals to post a website or web page onto the internet. In order to have your website running you need a hosting plan to suit your needs. The plan refers to what's included in your package for hosting your website, which provider you will use and which addons will supplement your website.
To find more information about Cloud With Me hosting plans and features please click here

How do I create a website?

You can create a website before ordering a web hosting plan by using a website builder or CMS, or the services of a specialised agency. The website then simply needs to be ‘hosted’ on a server, whether it is a physical one or a large network of virtual machines. You can also create your website by using programming tools, or one of the many modules (CMS) provided: WordPress is the most popular CMS tool used by developers and businesses, while Magento, Joomla and Drupal are also options depending on your needs.

What is a domain name?

A domain name generally corresponds to a website address. The Domain Name System, or DNS, enables requests to be redirected to this domain, the correct hosting system or other associated services, such as emails. There are generic domains, (such as .com .net .org), which are not attached to any zone, and geographical extensions, (such as .fr .eu .asia).

Can I host multiple domains on one server?

Each server you purchase can host one domain which means you will have all the bandwidth of the server dedicated to your domain, so your website can run at its optimum speed.

How to connect your Cloud With Me hosted site using FTP?

In order to connect your website you will need to complete additional steps outside the Cloud With Me dashboard. For additional information on connecting site by FTP click here

What to do if my server is showing installing but isn't moving at all?

Installation of a server can take between 15-30 minutes. If the installation takes any longer than 30 minutes please contact the support team via online chat or via email at support@cloudwith.me.

Can I upscale my server?

Please contact our support team at support@cloudwith.me to discuss scaling options for your server.

Why do I need the MySQL addon?

MySQL is an open-source relational database management system which keeps your data secure. MySQL runs on virtually all platforms, including Linux, UNIX and Windows. Although it can be used in a wide range of applications, MySQL is most often associated with web applications and online publishing.

How many addons can I have on my server?

When choosing your server plan you have 4 options between Startup, Developer, Business and Enterprise. Each server plan allows you to have more addons.

Startup plan -  2 addons
Developer plan - 3 addons
Business plan - 4 addons
Enterprise plan - 5 addons

What addons are installed by default and what are the additional available add ons?

The addons that are installed by default are FTP, MySQL and email which are provided with no additional fee. Additional add-ons that are available are Drupal, Wordpress, Laravel, Roundcube, PHP, Magento and Joomla.

Will you help me migrate my site to Cloud With me?

Migrating your website to Cloud With Me is a fast and simple process but our support team are here to help you anytime. Please contact support@cloudwith.me with any questions you have about the migration process, or check out our blog for a series of tutorials.

Can I setup email service in my Cloud With Me account?

We offer a pre-configured email server that is included in all the plans for no additional fee, and we also offer G Suite and Roundcube as addons for any additional email needs.

Where in the world can I deploy my server?

We support all the data centers that Amazon, Google and Microsoft provide.
You can choose any of the available regions :

•    USA : Virginia, Iowa, Oregon, Northern Virginia, South Carolina.
•    Europe : Belgium, Frankfurt, London.
•    Asia Pacific : China, Sydney, Singapore, Taiwan, Tokyo.

Is my website protected from hackers?

We apply industry standards when it comes to keeping your servers safe from attacks. No online server is 100% attack proof, but we work very hard to keep it as close as secure as possible. For additional information on server protection please click here

If I have a WordPress website can I make changes to the website via the Cloud With Me dashboard?

If you wish to upload content or change the website design you will need to login to your WordPress platform. You can find the login details in the WordPress addon on your dashboard.

Do you support SSL?

Cloud With Me supports CloudFlare's free SSL. It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate. For additional information on SSL click here.

What is a CDN?

CDN is a system of distributed servers (network) that delivers pages and other Web content to a user, based on the geographic locations of the user, the origin of the webpage and the content delivery server. CDNs work to ensure website speeds are optimised by bringing content closer to the location of the user. For additional information on CDNs please click here.

How much will a hosting plan cost?

Please visit our pricing page to get an idea of how much your server package will cost.

How do I add credit to my Cloud With Me account?

Adding credit to Cloud With Me is an easy process which is different depending on the payment method you have chosen. We will only charge you if you have sufficient prepaid credit on your account so no need to worry about surprise charges. For additional information click here.

What payment methods do we accept?

We accept all major credit cards, PayPal and you also have the option to pay via Cloud Token that can be topped up using Bitcoin or Ethereum.

How to buy and add CLOUD Tokens to your account?

You can add credit to your Cloud With Me account with CLOUD tokens purchased with Bitcoin or Ethereum. For additional information click here.

Do you offer refunds?

Cloud With Me offers a 30 day money back guarantee, which can be claimed for any reason during your first 30 days after your payment. Contact Cloud With Me support at: support@cloudwith.me stating that you wish to get a refund. Cloud With Me reserves the right to refuse refunds in case the terms weren't followed.

I made a payment, but didn’t receive any payment confirmation. What should I do?

When paying by credit card or PayPal you will receive a payment confirmation immediately after the payment is made to your email inbox. Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you do not receive this email, please contact us support@cloudwith.me

Do I need to pay Google, Amazon or Microsoft as well as Cloud With Me?

No. With Cloud With Me, you will be charged by Cloud With Me only and the pricing which you can see on our pricing page is inclusive of hosting cost. Thus, you don’t have to pay anything to anyone else.

Are addons available for free or do i need to pay for them?

We offer add-ons for free like, MySQL, email services and Google Analytics and FTP (file transfer protocol), some add-on like Drupal, Wordpress and PHP has a set monthly fee and you will be charged annually per add-on. For additional information on add-ons please click here.

Billing Cycle – When do You Charge my Card?

Your account will be charged for the amount of your monthly subscription each month on the same date that you signed up for the service. For example, if you signed up on January 4th you would be charged that day for your first month, and then on February 4th you will be billed for your second month.

How do I renew my web hosting plan?

Your hosting plan can be a monthly or yearly plan. Once the plan is about to renew you will need to add credit to your account in order to continue running your server.
Your plan will automatically renew once there is credit in your account. We will notify you when you need to replenish your balance.

What happens if I don’t have enough credit on the billing date?

If you have insufficient credit in your account, your server will be paused until credit has been added. If you fail to add credit to your account, your server will be terminated. Don't worry as we will email you to let you know your balance is low, including reminders.

Select a guide

How To Connect Your Domain To Your Cloud Server

Connecting your domain to the server is the last step in getting your website live on Cloud With Me. Before connecting your domain please make sure you have a current backup of your website (click here to see how to backup your website).

Here’s how you can connect your domain name to your server.

1. Log into your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under "Name Servers", you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log into your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me


Before migrating your wordpress website to Cloud With Me please make sure to backup your website and database so that no data will be lost during the migration process.

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log into your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log into Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to Add Credit to your Cloud With Me account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, which will be highlighted once you click on it.
Please note: If you’ve installed a server with Cloud With Me in the past, you will see a different page than the one shown above, with your existing servers listed. If this is the page you’re shown, click on the add server icon on the top right corner.
3. Select your choice of server plan and choose to be billed monthly, or annually.
4. Select your desired addons and server region. You can choose any region you like, but it’s advisable to choose one that’s closest to your where your website visitors are primarily located.
5. Enter the domain name you wish to register on your server.
6. Choose your payment method and enter your payment details.

7. Review your Order Summary on the bottom right hand side of the page
8. Click “complete” once all details are entered and watch as your new cloud server is automatically installed in minutes!

How to Install an Addon to an existing server

Step 1: Choose the domain you have registered
Log in to the Cloud With Me platform with your credentials. Click on addon option in the left menu bar.
Step 2: Choosing Addon
Select the desired Addon you want to install on your server by clicking install.
Step 3: Once the installation is complete click on the ad-on name on the left side of the dashboard to access its features and start managing your website.
* Please remember that for each server plan you have a limited number of addons available. For more information an our addons please click here

How to setup an email server on Cloud With Me

When setting up a website under your own domain, it is likely that you will also want an email server to handle the domain's incoming and outgoing email. Cloud With Me is happy to offer you an email client for no additional fee which you can use for your website.

How to setup your email server:
1. The first stage is to confirm your domain is connected to the server as you can see in the image below
2. Click on the email addresses tab on the left side of the dashboard and click “add first email address” to create your new email address.
3. After you click on the button you will have the fields to enter the username and password for the email server.
4. Once you have entered the username and password you will see the email address, in order to see the server details to setup the email please click “Show details” and the following window will appear.
5. Now that you have the IMAP and SMTP server details you can setup the email server on your choice of email client and stay in touch with your customers.

Which Actions can I perform on my server?

You can Start, Stop, reboot and terminate a server.
How to stop and reboot a Server?
Log into the Cloud With Me Platform with your credentials. As you can see below, the server is currently in the running state so the dot in the top right side is in green.
Click on the green menu button located at the top right of the dashboard and then hit stop and wait for your server to stop.
To reboot a server from within server management, click on the circular green icon select reboot button.
* Should you decide that you no longer wish to use your server you have the option to terminate your server but please remember that if you terminate a server all data will be deleted forever.

How to create an FTP account?

Access the FTP Manager

These steps will explain how to access the FTP Manager:
1. Login to your Cloud With Me dashboard
2. Click the "FTP accounts" option at the left side of dashboard.
3. If you are using Wordpress, Drupal or Roundcube addon you will have the FTP server details available.
4. Once you click “show details” option in the actions column you will see the login details to your FTP server.
Create a new FTP account.
Please follow the below steps to create an FTP account:

1. Under the "ADD FTP Account" section enter a Username:
2. Please note that the username will automatically have your domain added to the end. Example: username@example.com
3. Enter the password you will use into the "Password" bracket.
Click the "add" button and you will see the new server, to show server details click “Show details”.
General FTP Connection Settings

FTP connections normally need 4 important items to connect and transfer files.
1. Domain name or IP Address
2. Username
3. Password
4. Port (Usually port 21)

Note: This information is provided when setting up a new FTP account, the default user was created as you signed up.

How to connect your website to Google Analytics

Google Analytics helps you track every website you host and the Cloud With me dashboard enables you to view the statistics easily. In order to connect Google Analytics to your Cloud With Me dashboard we need to complete the following steps:
1.Go to Google Analytics website and sign up.
2. After completing registration on Google Analytics take note of the Tracking ID number created for your website. To have a profile ID you will need to create one on the Google Analytics website, by following the instructions here.
3. After you have created a profile ID number you can locate it by going to admin and in the view column choose  “view settings” and your ID will become visible.
4. Now that you have both the analytics tracking ID and analytics profile ID we can go back to the Cloud With Me dashboard and choose “Dashboard” to install Google Analytics.
5. Once you have installed the add-on click on connect Google Analytics, this will lead you outside the website in order to sign in to the Google account you have registered for analytics.
6.  After signing in to your Google account you will be redirected to the Cloud With Me dashboard, please click configure Google Analytics and enter the preloaded options in the bracket as per the details you entered when signing up to Google Analytics and click save.
7. Now you can monitor your website performance via the Cloud With Me dashboard and take advantage of Google Analytics tools.

How to Create a Backup Using FTP

Regardless of what web hosting provider you are using backing up your website can save you a lot of time and hassle, a website could get hacked, it could break after an update, or you could delete critical files by mistake. All you need to do is implement an effective backup process and make sure your backups are stored securely.

The process is simple and easy to follow, in this guide we'll show you how to backup your files using the Filezilla FTP client.
1. Download and Install Filezilla
First you will need to download Filezilla, Please click here to download Filezilla.
You can find the login details on your Cloud With Me dashboard under “FTP Accounts”And the name of your FTP account. click on show details to find the login details to the server
2. Use Filezilla to connect to your account After you've downloaded and installed Filezilla, use the quick connect feature to connect to your FTP account. You'll need the following settings:

Host: For the host, enter the IP address provided in the Cloud With Me dashboard.
Username: Enter your FTP username.
Password: Enter your FTP password.
Port: The default port number is 21, but you can leave the port blank here.

3. Download your files: After you have connected, you can then download your files.

Please follow below instructions how to backup your files:
Step 1- In the upper-left window, click your desktop to open it.
Step 2- In the left window, right click and choose "Create Directory"
Step 3- Name the directory so that you will locate it later. In this example, we named the folder "Demofolder".
Step 4 - Double click the new directory “Demofolder” in the lower-left window to navigate to it.
Step 5 - In the lower-right window, click any folder and then hit Ctrl-a on your keyboard to highlight all of the files and folders.
Choosing all of the files and folders in the above step will download all files to your hosting account.If you don't want to backup every single file, you can hold Ctrl on your keyboard and only click the folders that you want.

Right click on any of the highlighted files / folders and click "Download". This will download all of your files / folders to the "Demofolder" folder that we created above. Please note that the time it will take to download all of your files will depend on the number of files that you have and how large they are.

How to add Cloudflare SSL Certificate for My server

Cloud With Me offers free Cloudflare SSL certificates for our customers. The addon can be installed in a few seconds and doesn’t require long procedures like conventional SSL certificates. Cloud With Me customers can now enable free certificates on their server with just one click.
Step 1: Sign in to your Cloud With Me dashboard.
Log in to the Cloud With Me platform with your credentials. Click on the SSL option in the left menu bar.
Step 2: Enable security features.
In order to activate SSL certification please switch the tab on the top right side from off to on, a pop up window will show asking to install the free addon.
Once you have installed the addon the button will switch to on and will be highlighted.
Step 3: Confirm Your Certificate
Once the SSL certificate has been activated on your server, you can check and verify it by using any free online SSL checker Google Chrome SSL checker you can download here
Step 4: Stop SSL Certificate (When/If needed)
Should you decide to stop the SSL Certificate, simply click the off button. A pop up will appear to confirm that your SSL certificate will be stopped.
Once you click OK this will stop the SSL certificate from running on your server and it should appear like this.
Try Cloud With Me now risk free with our 30 day money back guarantee
Try Cloud With Me now risk free with our 30 day money back guarantee

Our Partners

Follow Us
Sign up to our Newsletter
For all our latest news and updates subscribe to our newsletter
Thanks for signing up to
Cloud With Me's weekly newsletter - stay tuned for weekly cloud and tech updates

Please confirm your email address to sign up for our newsletter
Oops! Something went wrong while submitting the form.
©Cloudwith.me 2018 - All rights reserved
Cloud With Me, 39 Northumberland Rd, Ballsbridge, Dublin 4, D04 H1F3, Ireland Company number: 590794
Password must contain at least 1 number, 1 letter and
6 characters.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form. Need help?

or sign up with social media
Forgot your password ?

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

or login with social media

Thank you! Your will receive a email with instructions

Oops! Something went wrong while submitting the form