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SUPPORT

FAQ

Cloudwith.me

What is CloudWith.Me?
UpArrowDownArrow

Cloud With Me is an onboarding solution which lets anyone, even those with no technical knowledge, install their servers in minutes. Cloud With Me has two cloud options: Amazon Web Services (AWS) and Microsoft Azure. We understand that many SMBs have limited resources, making moving their server to the cloud seem like an impossible task. This is why the techies at Cloudwith.me have configured our online solution to allow you to set up your servers quickly using our intuitive dashboard, helping you save your hard earned money and limited time.

Cloudwith.me allows you to install and manage your server which includes free add-ons such as MySQL, built in Google Analytics, FTP and more. You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you have done that, we get working in the background and within 10 minutes, you’re live and ready to go!

Does Cloudwith.me host my site?
UpArrowDownArrow

No, we are not a hosting site for your domain. our platform has been configured with aws and microsoft azure to enable your domain to use and manage your aws or microsoft azure server.

Do you have an affiliate program?
UpArrowDownArrow

Yes! our affiliates can refer prospective customers and earn $25 cpa. Click here to find out more about our affiliate program.

AWS (Amazon Web Services)

Can I scale my server up or down as required?
UpArrowDownArrow

With AWS you can scale the size of your server according to your requirements.

What kind of data is included in my server?
UpArrowDownArrow

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Why did I receive a bill from AWS?
UpArrowDownArrow

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?
UpArrowDownArrow

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

What is AWS?
UpArrowDownArrow

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Which data centre in the world can I deploy my server?
UpArrowDownArrow

You can deploy your applications in any of the provided AWS datacentres.

Why are my AWS details giving a verification error?
UpArrowDownArrow

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

Microsoft Azure

What is Microsoft Azure?
UpArrowDownArrow

Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service, platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Can I scale my server up or down as required?
UpArrowDownArrow

With Microsoft Azure you can scale the size of your server according to your requirements.

What kind of data is included in my server?
UpArrowDownArrow

Your server specifications will depend on the server you have selected via Microsoft Azure. For more information please click here

Will my Microsoft Azure server be secure?
UpArrowDownArrow

Microsoft Azure position themselves as the  most trusted cloud as they have more certifications than any other cloud provider. Security and privacy are embedded into the development of Azure. https://azure.microsoft.com/en-us/support/trust-center/

Which data centre in the world can I deploy my server?
UpArrowDownArrow

Azure is available in 38 regions around the world.

Google Cloud

What is Google Cloud?
UpArrowDownArrow

Google Cloud Platform (GCP) is secure, global, high-performance, cost-effective and constantly improving. We’ve built our cloud for the long haul. GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks to let innovators and let coders, well, just code.

What kind of data is included in my server?
UpArrowDownArrow

Your server specifications will vary depending on the server you have selected via Google Cloud Platform. For more information please click here

Will my Google Cloud server be secure?
UpArrowDownArrow

The Google security model is an end-to-end process, built on over 15 years of experience focused on keeping customers safe on Google applications like G mail, Search and other Apps. With Google Cloud Platform your applications and data take advantage of the same security model. For more information please click here.

Which data centre in the world can I deploy my server?
UpArrowDownArrow

You can deploy resources in specific locations or leverage multi-regional or global deployment models. For more information please click here.

Support

Do you offer refunds?
UpArrowDownArrow

No, we do not offer refunds. However, please contact our support team to discuss further queries regarding refunds support@cloudwith.me

Why didn’t I receive a confirmation email?
UpArrowDownArrow

It is also possible that the confirmation email was delivered to your spam folder. Please ensure to check this folder. If you still encounter any issues, please contact our support team at support@cloudwith.me

I don’t have a Credit Card. Can I use another payment method?
UpArrowDownArrow

We also have PayPal as a payment option.

I am having problems with my Credit Card, but each time it shows up as failed transaction.
UpArrowDownArrow

While authorising your Credit card information, please make sure you have entered the correct card details and you have sufficient funds to cover your payment. In some occasions, you may also need to contact your bank. If you have any queries, please feel free to contact us at support@cloudwith.me

I made a payment, but didn’t receive payment confirmation.
UpArrowDownArrow

Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you have any issues, please contact us support@cloudwith.me

How am I charged for in-app purchases?
UpArrowDownArrow

Each add-on has a set monthly fee, and you will be charged annually per add-on.

What do I do if I’m having trouble logging into my account?
UpArrowDownArrow

If you have forgotten your password, simply reset your password using the section in the Log In tab. Our customer representatives are always here to help you through any problems you may encounter, please feel free to email us at support@cloudwith.me

Technical Support

Do you have a technical support team?
UpArrowDownArrow

Our support team are here to help you anytime, please contact support@cloudwith.me

Do you support SSL?
UpArrowDownArrow

Cloudwith.me supports CloudFlare's free SSL.  It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate.

What is PuTTY?
UpArrowDownArrow

PuTTY is a client program for the SSH network protocol, used to run a remote session on a computer. PuTTY implements the client end of that session: the end at which the session is displayed, rather than the end at which it runs.

In simple terms, you can run PuTTY on a Windows machine and tell it to connect to (for example) a Unix machine. PuTTY opens a window, and anything typed into it is sent straight to the Unix machine, and everything the Unix machine sends back is displayed in the window. So you can work on the Unix machine as if you were sitting at its console, while actually sitting somewhere else.

How do I connect my instance through Windows using PuTTY?
UpArrowDownArrow

‍After you have launched an instance and obtained a key, download and install PuTTY and PuTTYgen. You can find windows installer on the project site.

PuTTY doesn’t support OpenSSH key formats, so you’ll need to convert your key into PuTTY format.

How do I convert my key into PuTTY format?
UpArrowDownArrow

Open PuTTYgen from the Start menu and click Load to choose your key file.

Select RSA type in the Parameters section, and save your private key into a new file by clicking Save private key.

How do I open SSH connection with my new key and PuTTY:
UpArrowDownArrow

Open PuTTY from the Start menu and go to Connection > SSH > Auth.

Click Browse to select your new key file for authentication.

Go to Connection > Data and enter Auto-login username.

Return to the Session category and enter Host Name and Port. You can save all current settings for future use.

Click Open, and you’ll be successfully connected.

Add SSH to your Cloudwith.me package for just $5 per month!

Cloudwith.me

How do I open SSH connection with my new key and PuTTY:

Open PuTTY from the Start menu and go to Connection > SSH > Auth.

Click Browse to select your new key file for authentication.

Go to Connection > Data and enter Auto-login username.

Return to the Session category and enter Host Name and Port. You can save all current settings for future use.

Click Open, and you’ll be successfully connected.

Add SSH to your Cloudwith.me package for just $5 per month!

How do I convert my key into PuTTY format?

Open PuTTYgen from the Start menu and click Load to choose your key file.

Select RSA type in the Parameters section, and save your private key into a new file by clicking Save private key.

How do I connect my instance through Windows using PuTTY?

‍After you have launched an instance and obtained a key, download and install PuTTY and PuTTYgen. You can find windows installer on the project site.

PuTTY doesn’t support OpenSSH key formats, so you’ll need to convert your key into PuTTY format.

What is PuTTY?

PuTTY is a client program for the SSH network protocol, used to run a remote session on a computer. PuTTY implements the client end of that session: the end at which the session is displayed, rather than the end at which it runs.

In simple terms, you can run PuTTY on a Windows machine and tell it to connect to (for example) a Unix machine. PuTTY opens a window, and anything typed into it is sent straight to the Unix machine, and everything the Unix machine sends back is displayed in the window. So you can work on the Unix machine as if you were sitting at its console, while actually sitting somewhere else.

Which data centre in the world can I deploy my server?

You can deploy resources in specific locations or leverage multi-regional or global deployment models. For more information please click here.

Will my Google Cloud server be secure?

The Google security model is an end-to-end process, built on over 15 years of experience focused on keeping customers safe on Google applications like G mail, Search and other Apps. With Google Cloud Platform your applications and data take advantage of the same security model. For more information please click here.

What kind of data is included in my server?

Your server specifications will vary depending on the server you have selected via Google Cloud Platform. For more information please click here

What is Google Cloud?

Google Cloud Platform (GCP) is secure, global, high-performance, cost-effective and constantly improving. We’ve built our cloud for the long haul. GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks to let innovators and let coders, well, just code.

Which data centre in the world can I deploy my server?

Azure is available in 38 regions around the world.

Will my Microsoft Azure server be secure?

Microsoft Azure position themselves as the  most trusted cloud as they have more certifications than any other cloud provider. Security and privacy are embedded into the development of Azure. https://azure.microsoft.com/en-us/support/trust-center/

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via Microsoft Azure. For more information please click here

Can I scale my server up or down as required?

With Microsoft Azure you can scale the size of your server according to your requirements.

What is Microsoft Azure?

Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service, platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Do you have a technical support team?

Our support team are here to help you anytime, please contact support@cloudwith.me

Do you support SSL?

Cloudwith.me supports CloudFlare's free SSL.  It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate.

I am having problems with my Credit Card, but each time it shows up as failed transaction.

While authorising your Credit card information, please make sure you have entered the correct card details and you have sufficient funds to cover your payment. In some occasions, you may also need to contact your bank. If you have any queries, please feel free to contact us at support@cloudwith.me

I don’t have a Credit Card. Can I use another payment method?

We also have PayPal as a payment option.

Why didn’t I receive a confirmation email?

It is also possible that the confirmation email was delivered to your spam folder. Please ensure to check this folder. If you still encounter any issues, please contact our support team at support@cloudwith.me

Do you offer refunds?

No, we do not offer refunds. However, please contact our support team to discuss further queries regarding refunds support@cloudwith.me

I made a payment, but didn’t receive payment confirmation.

Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you have any issues, please contact us support@cloudwith.me

How am I charged for in-app purchases?

Each add-on has a set monthly fee, and you will be charged annually per add-on.

What do I do if I’m having trouble logging into my account?

If you have forgotten your password, simply reset your password using the section in the Log In tab. Our customer representatives are always here to help you through any problems you may encounter, please feel free to email us at support@cloudwith.me

Why did I receive a bill from AWS?

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

Which data centre in the world can I deploy my server?

You can deploy your applications in any of the provided AWS datacentres.

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Can I scale my server up or down as required?

With AWS you can scale the size of your server according to your requirements.

Why are my AWS details giving a verification error?

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

What is AWS?

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Do you have an affiliate program?

Yes! our affiliates can refer prospective customers and earn $25 cpa. Click here to find out more about our affiliate program.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone, even those with no technical knowledge, install their servers in minutes. Cloud With Me has two cloud options: Amazon Web Services (AWS) and Microsoft Azure. We understand that many SMBs have limited resources, making moving their server to the cloud seem like an impossible task. This is why the techies at Cloudwith.me have configured our online solution to allow you to set up your servers quickly using our intuitive dashboard, helping you save your hard earned money and limited time.

Cloudwith.me allows you to install and manage your server which includes free add-ons such as MySQL, built in Google Analytics, FTP and more. You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you have done that, we get working in the background and within 10 minutes, you’re live and ready to go!

Does Cloudwith.me host my site?

No, we are not a hosting site for your domain. our platform has been configured with aws and microsoft azure to enable your domain to use and manage your aws or microsoft azure server.

Amazon Web Services

Why did I receive a bill from AWS?

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

Which data centre in the world can I deploy my server?

You can deploy your applications in any of the provided AWS datacentres.

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Can I scale my server up or down as required?

With AWS you can scale the size of your server according to your requirements.

Why are my AWS details giving a verification error?

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

What is AWS?

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Microsoft Azure

How do I open SSH connection with my new key and PuTTY:

Open PuTTY from the Start menu and go to Connection > SSH > Auth.

Click Browse to select your new key file for authentication.

Go to Connection > Data and enter Auto-login username.

Return to the Session category and enter Host Name and Port. You can save all current settings for future use.

Click Open, and you’ll be successfully connected.

Add SSH to your Cloudwith.me package for just $5 per month!

How do I convert my key into PuTTY format?

Open PuTTYgen from the Start menu and click Load to choose your key file.

Select RSA type in the Parameters section, and save your private key into a new file by clicking Save private key.

How do I connect my instance through Windows using PuTTY?

‍After you have launched an instance and obtained a key, download and install PuTTY and PuTTYgen. You can find windows installer on the project site.

PuTTY doesn’t support OpenSSH key formats, so you’ll need to convert your key into PuTTY format.

What is PuTTY?

PuTTY is a client program for the SSH network protocol, used to run a remote session on a computer. PuTTY implements the client end of that session: the end at which the session is displayed, rather than the end at which it runs.

In simple terms, you can run PuTTY on a Windows machine and tell it to connect to (for example) a Unix machine. PuTTY opens a window, and anything typed into it is sent straight to the Unix machine, and everything the Unix machine sends back is displayed in the window. So you can work on the Unix machine as if you were sitting at its console, while actually sitting somewhere else.

Which data centre in the world can I deploy my server?

You can deploy resources in specific locations or leverage multi-regional or global deployment models. For more information please click here.

Will my Google Cloud server be secure?

The Google security model is an end-to-end process, built on over 15 years of experience focused on keeping customers safe on Google applications like G mail, Search and other Apps. With Google Cloud Platform your applications and data take advantage of the same security model. For more information please click here.

What kind of data is included in my server?

Your server specifications will vary depending on the server you have selected via Google Cloud Platform. For more information please click here

What is Google Cloud?

Google Cloud Platform (GCP) is secure, global, high-performance, cost-effective and constantly improving. We’ve built our cloud for the long haul. GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks to let innovators and let coders, well, just code.

Which data centre in the world can I deploy my server?

Azure is available in 38 regions around the world.

Will my Microsoft Azure server be secure?

Microsoft Azure position themselves as the  most trusted cloud as they have more certifications than any other cloud provider. Security and privacy are embedded into the development of Azure. https://azure.microsoft.com/en-us/support/trust-center/

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via Microsoft Azure. For more information please click here

Can I scale my server up or down as required?

With Microsoft Azure you can scale the size of your server according to your requirements.

What is Microsoft Azure?

Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service, platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Do you have a technical support team?

Our support team are here to help you anytime, please contact support@cloudwith.me

Do you support SSL?

Cloudwith.me supports CloudFlare's free SSL.  It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate.

I am having problems with my Credit Card, but each time it shows up as failed transaction.

While authorising your Credit card information, please make sure you have entered the correct card details and you have sufficient funds to cover your payment. In some occasions, you may also need to contact your bank. If you have any queries, please feel free to contact us at support@cloudwith.me

I don’t have a Credit Card. Can I use another payment method?

We also have PayPal as a payment option.

Why didn’t I receive a confirmation email?

It is also possible that the confirmation email was delivered to your spam folder. Please ensure to check this folder. If you still encounter any issues, please contact our support team at support@cloudwith.me

Do you offer refunds?

No, we do not offer refunds. However, please contact our support team to discuss further queries regarding refunds support@cloudwith.me

I made a payment, but didn’t receive payment confirmation.

Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you have any issues, please contact us support@cloudwith.me

How am I charged for in-app purchases?

Each add-on has a set monthly fee, and you will be charged annually per add-on.

What do I do if I’m having trouble logging into my account?

If you have forgotten your password, simply reset your password using the section in the Log In tab. Our customer representatives are always here to help you through any problems you may encounter, please feel free to email us at support@cloudwith.me

Why did I receive a bill from AWS?

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

Which data centre in the world can I deploy my server?

You can deploy your applications in any of the provided AWS datacentres.

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Can I scale my server up or down as required?

With AWS you can scale the size of your server according to your requirements.

Why are my AWS details giving a verification error?

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

What is AWS?

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Do you have an affiliate program?

Yes! our affiliates can refer prospective customers and earn $25 cpa. Click here to find out more about our affiliate program.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone, even those with no technical knowledge, install their servers in minutes. Cloud With Me has two cloud options: Amazon Web Services (AWS) and Microsoft Azure. We understand that many SMBs have limited resources, making moving their server to the cloud seem like an impossible task. This is why the techies at Cloudwith.me have configured our online solution to allow you to set up your servers quickly using our intuitive dashboard, helping you save your hard earned money and limited time.

Cloudwith.me allows you to install and manage your server which includes free add-ons such as MySQL, built in Google Analytics, FTP and more. You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you have done that, we get working in the background and within 10 minutes, you’re live and ready to go!

Does Cloudwith.me host my site?

No, we are not a hosting site for your domain. our platform has been configured with aws and microsoft azure to enable your domain to use and manage your aws or microsoft azure server.

Google Cloud

How do I open SSH connection with my new key and PuTTY:

Open PuTTY from the Start menu and go to Connection > SSH > Auth.

Click Browse to select your new key file for authentication.

Go to Connection > Data and enter Auto-login username.

Return to the Session category and enter Host Name and Port. You can save all current settings for future use.

Click Open, and you’ll be successfully connected.

Add SSH to your Cloudwith.me package for just $5 per month!

How do I convert my key into PuTTY format?

Open PuTTYgen from the Start menu and click Load to choose your key file.

Select RSA type in the Parameters section, and save your private key into a new file by clicking Save private key.

How do I connect my instance through Windows using PuTTY?

‍After you have launched an instance and obtained a key, download and install PuTTY and PuTTYgen. You can find windows installer on the project site.

PuTTY doesn’t support OpenSSH key formats, so you’ll need to convert your key into PuTTY format.

What is PuTTY?

PuTTY is a client program for the SSH network protocol, used to run a remote session on a computer. PuTTY implements the client end of that session: the end at which the session is displayed, rather than the end at which it runs.

In simple terms, you can run PuTTY on a Windows machine and tell it to connect to (for example) a Unix machine. PuTTY opens a window, and anything typed into it is sent straight to the Unix machine, and everything the Unix machine sends back is displayed in the window. So you can work on the Unix machine as if you were sitting at its console, while actually sitting somewhere else.

Which data centre in the world can I deploy my server?

You can deploy resources in specific locations or leverage multi-regional or global deployment models. For more information please click here.

Will my Google Cloud server be secure?

The Google security model is an end-to-end process, built on over 15 years of experience focused on keeping customers safe on Google applications like G mail, Search and other Apps. With Google Cloud Platform your applications and data take advantage of the same security model. For more information please click here.

What kind of data is included in my server?

Your server specifications will vary depending on the server you have selected via Google Cloud Platform. For more information please click here

What is Google Cloud?

Google Cloud Platform (GCP) is secure, global, high-performance, cost-effective and constantly improving. We’ve built our cloud for the long haul. GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks to let innovators and let coders, well, just code.

Which data centre in the world can I deploy my server?

Azure is available in 38 regions around the world.

Will my Microsoft Azure server be secure?

Microsoft Azure position themselves as the  most trusted cloud as they have more certifications than any other cloud provider. Security and privacy are embedded into the development of Azure. https://azure.microsoft.com/en-us/support/trust-center/

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via Microsoft Azure. For more information please click here

Can I scale my server up or down as required?

With Microsoft Azure you can scale the size of your server according to your requirements.

What is Microsoft Azure?

Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service, platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Do you have a technical support team?

Our support team are here to help you anytime, please contact support@cloudwith.me

Do you support SSL?

Cloudwith.me supports CloudFlare's free SSL.  It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate.

I am having problems with my Credit Card, but each time it shows up as failed transaction.

While authorising your Credit card information, please make sure you have entered the correct card details and you have sufficient funds to cover your payment. In some occasions, you may also need to contact your bank. If you have any queries, please feel free to contact us at support@cloudwith.me

I don’t have a Credit Card. Can I use another payment method?

We also have PayPal as a payment option.

Why didn’t I receive a confirmation email?

It is also possible that the confirmation email was delivered to your spam folder. Please ensure to check this folder. If you still encounter any issues, please contact our support team at support@cloudwith.me

Do you offer refunds?

No, we do not offer refunds. However, please contact our support team to discuss further queries regarding refunds support@cloudwith.me

I made a payment, but didn’t receive payment confirmation.

Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you have any issues, please contact us support@cloudwith.me

How am I charged for in-app purchases?

Each add-on has a set monthly fee, and you will be charged annually per add-on.

What do I do if I’m having trouble logging into my account?

If you have forgotten your password, simply reset your password using the section in the Log In tab. Our customer representatives are always here to help you through any problems you may encounter, please feel free to email us at support@cloudwith.me

Why did I receive a bill from AWS?

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

Which data centre in the world can I deploy my server?

You can deploy your applications in any of the provided AWS datacentres.

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Can I scale my server up or down as required?

With AWS you can scale the size of your server according to your requirements.

Why are my AWS details giving a verification error?

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

What is AWS?

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Do you have an affiliate program?

Yes! our affiliates can refer prospective customers and earn $25 cpa. Click here to find out more about our affiliate program.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone, even those with no technical knowledge, install their servers in minutes. Cloud With Me has two cloud options: Amazon Web Services (AWS) and Microsoft Azure. We understand that many SMBs have limited resources, making moving their server to the cloud seem like an impossible task. This is why the techies at Cloudwith.me have configured our online solution to allow you to set up your servers quickly using our intuitive dashboard, helping you save your hard earned money and limited time.

Cloudwith.me allows you to install and manage your server which includes free add-ons such as MySQL, built in Google Analytics, FTP and more. You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you have done that, we get working in the background and within 10 minutes, you’re live and ready to go!

Does Cloudwith.me host my site?

No, we are not a hosting site for your domain. our platform has been configured with aws and microsoft azure to enable your domain to use and manage your aws or microsoft azure server.

Support

How do I open SSH connection with my new key and PuTTY:

Open PuTTY from the Start menu and go to Connection > SSH > Auth.

Click Browse to select your new key file for authentication.

Go to Connection > Data and enter Auto-login username.

Return to the Session category and enter Host Name and Port. You can save all current settings for future use.

Click Open, and you’ll be successfully connected.

Add SSH to your Cloudwith.me package for just $5 per month!

How do I convert my key into PuTTY format?

Open PuTTYgen from the Start menu and click Load to choose your key file.

Select RSA type in the Parameters section, and save your private key into a new file by clicking Save private key.

How do I connect my instance through Windows using PuTTY?

‍After you have launched an instance and obtained a key, download and install PuTTY and PuTTYgen. You can find windows installer on the project site.

PuTTY doesn’t support OpenSSH key formats, so you’ll need to convert your key into PuTTY format.

What is PuTTY?

PuTTY is a client program for the SSH network protocol, used to run a remote session on a computer. PuTTY implements the client end of that session: the end at which the session is displayed, rather than the end at which it runs.

In simple terms, you can run PuTTY on a Windows machine and tell it to connect to (for example) a Unix machine. PuTTY opens a window, and anything typed into it is sent straight to the Unix machine, and everything the Unix machine sends back is displayed in the window. So you can work on the Unix machine as if you were sitting at its console, while actually sitting somewhere else.

Which data centre in the world can I deploy my server?

You can deploy resources in specific locations or leverage multi-regional or global deployment models. For more information please click here.

Will my Google Cloud server be secure?

The Google security model is an end-to-end process, built on over 15 years of experience focused on keeping customers safe on Google applications like G mail, Search and other Apps. With Google Cloud Platform your applications and data take advantage of the same security model. For more information please click here.

What kind of data is included in my server?

Your server specifications will vary depending on the server you have selected via Google Cloud Platform. For more information please click here

What is Google Cloud?

Google Cloud Platform (GCP) is secure, global, high-performance, cost-effective and constantly improving. We’ve built our cloud for the long haul. GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks to let innovators and let coders, well, just code.

Which data centre in the world can I deploy my server?

Azure is available in 38 regions around the world.

Will my Microsoft Azure server be secure?

Microsoft Azure position themselves as the  most trusted cloud as they have more certifications than any other cloud provider. Security and privacy are embedded into the development of Azure. https://azure.microsoft.com/en-us/support/trust-center/

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via Microsoft Azure. For more information please click here

Can I scale my server up or down as required?

With Microsoft Azure you can scale the size of your server according to your requirements.

What is Microsoft Azure?

Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service, platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Do you have a technical support team?

Our support team are here to help you anytime, please contact support@cloudwith.me

Do you support SSL?

Cloudwith.me supports CloudFlare's free SSL.  It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate.

I am having problems with my Credit Card, but each time it shows up as failed transaction.

While authorising your Credit card information, please make sure you have entered the correct card details and you have sufficient funds to cover your payment. In some occasions, you may also need to contact your bank. If you have any queries, please feel free to contact us at support@cloudwith.me

I don’t have a Credit Card. Can I use another payment method?

We also have PayPal as a payment option.

Why didn’t I receive a confirmation email?

It is also possible that the confirmation email was delivered to your spam folder. Please ensure to check this folder. If you still encounter any issues, please contact our support team at support@cloudwith.me

Do you offer refunds?

No, we do not offer refunds. However, please contact our support team to discuss further queries regarding refunds support@cloudwith.me

I made a payment, but didn’t receive payment confirmation.

Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you have any issues, please contact us support@cloudwith.me

How am I charged for in-app purchases?

Each add-on has a set monthly fee, and you will be charged annually per add-on.

What do I do if I’m having trouble logging into my account?

If you have forgotten your password, simply reset your password using the section in the Log In tab. Our customer representatives are always here to help you through any problems you may encounter, please feel free to email us at support@cloudwith.me

Why did I receive a bill from AWS?

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

Which data centre in the world can I deploy my server?

You can deploy your applications in any of the provided AWS datacentres.

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Can I scale my server up or down as required?

With AWS you can scale the size of your server according to your requirements.

Why are my AWS details giving a verification error?

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

What is AWS?

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Do you have an affiliate program?

Yes! our affiliates can refer prospective customers and earn $25 cpa. Click here to find out more about our affiliate program.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone, even those with no technical knowledge, install their servers in minutes. Cloud With Me has two cloud options: Amazon Web Services (AWS) and Microsoft Azure. We understand that many SMBs have limited resources, making moving their server to the cloud seem like an impossible task. This is why the techies at Cloudwith.me have configured our online solution to allow you to set up your servers quickly using our intuitive dashboard, helping you save your hard earned money and limited time.

Cloudwith.me allows you to install and manage your server which includes free add-ons such as MySQL, built in Google Analytics, FTP and more. You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you have done that, we get working in the background and within 10 minutes, you’re live and ready to go!

Does Cloudwith.me host my site?

No, we are not a hosting site for your domain. our platform has been configured with aws and microsoft azure to enable your domain to use and manage your aws or microsoft azure server.

Technical Support

How do I open SSH connection with my new key and PuTTY:

Open PuTTY from the Start menu and go to Connection > SSH > Auth.

Click Browse to select your new key file for authentication.

Go to Connection > Data and enter Auto-login username.

Return to the Session category and enter Host Name and Port. You can save all current settings for future use.

Click Open, and you’ll be successfully connected.

Add SSH to your Cloudwith.me package for just $5 per month!

How do I convert my key into PuTTY format?

Open PuTTYgen from the Start menu and click Load to choose your key file.

Select RSA type in the Parameters section, and save your private key into a new file by clicking Save private key.

How do I connect my instance through Windows using PuTTY?

‍After you have launched an instance and obtained a key, download and install PuTTY and PuTTYgen. You can find windows installer on the project site.

PuTTY doesn’t support OpenSSH key formats, so you’ll need to convert your key into PuTTY format.

What is PuTTY?

PuTTY is a client program for the SSH network protocol, used to run a remote session on a computer. PuTTY implements the client end of that session: the end at which the session is displayed, rather than the end at which it runs.

In simple terms, you can run PuTTY on a Windows machine and tell it to connect to (for example) a Unix machine. PuTTY opens a window, and anything typed into it is sent straight to the Unix machine, and everything the Unix machine sends back is displayed in the window. So you can work on the Unix machine as if you were sitting at its console, while actually sitting somewhere else.

Which data centre in the world can I deploy my server?

You can deploy resources in specific locations or leverage multi-regional or global deployment models. For more information please click here.

Will my Google Cloud server be secure?

The Google security model is an end-to-end process, built on over 15 years of experience focused on keeping customers safe on Google applications like G mail, Search and other Apps. With Google Cloud Platform your applications and data take advantage of the same security model. For more information please click here.

What kind of data is included in my server?

Your server specifications will vary depending on the server you have selected via Google Cloud Platform. For more information please click here

What is Google Cloud?

Google Cloud Platform (GCP) is secure, global, high-performance, cost-effective and constantly improving. We’ve built our cloud for the long haul. GCP frees you from the overhead of managing infrastructure, provisioning servers and configuring networks to let innovators and let coders, well, just code.

Which data centre in the world can I deploy my server?

Azure is available in 38 regions around the world.

Will my Microsoft Azure server be secure?

Microsoft Azure position themselves as the  most trusted cloud as they have more certifications than any other cloud provider. Security and privacy are embedded into the development of Azure. https://azure.microsoft.com/en-us/support/trust-center/

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via Microsoft Azure. For more information please click here

Can I scale my server up or down as required?

With Microsoft Azure you can scale the size of your server according to your requirements.

What is Microsoft Azure?

Microsoft Azure is a cloud computing service created by Microsoft for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a service, platform as a service and infrastructure as a service and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Do you have a technical support team?

Our support team are here to help you anytime, please contact support@cloudwith.me

Do you support SSL?

Cloudwith.me supports CloudFlare's free SSL.  It's free, easy to add, and it doesn't require any changes to your servers. You will need to connect your domain to your free CloudFlare account to download your SSL certificate.

I am having problems with my Credit Card, but each time it shows up as failed transaction.

While authorising your Credit card information, please make sure you have entered the correct card details and you have sufficient funds to cover your payment. In some occasions, you may also need to contact your bank. If you have any queries, please feel free to contact us at support@cloudwith.me

I don’t have a Credit Card. Can I use another payment method?

We also have PayPal as a payment option.

Why didn’t I receive a confirmation email?

It is also possible that the confirmation email was delivered to your spam folder. Please ensure to check this folder. If you still encounter any issues, please contact our support team at support@cloudwith.me

Do you offer refunds?

No, we do not offer refunds. However, please contact our support team to discuss further queries regarding refunds support@cloudwith.me

I made a payment, but didn’t receive payment confirmation.

Once you submit your payment, it gets processed and added to our system. Sometimes, it may take a few minutes for you to receive confirmation. If you have any issues, please contact us support@cloudwith.me

How am I charged for in-app purchases?

Each add-on has a set monthly fee, and you will be charged annually per add-on.

What do I do if I’m having trouble logging into my account?

If you have forgotten your password, simply reset your password using the section in the Log In tab. Our customer representatives are always here to help you through any problems you may encounter, please feel free to email us at support@cloudwith.me

Why did I receive a bill from AWS?

Regarding any bill from AWS, it will depend on what server option you chose with them directly. I know they have an exception to the free Tier1 called Route 53. See some information from AWS directly here.

With regards to the Billing for the Route 53 Hosted Zones on the account, Route 53 Hosted Zones are not eligible for Free Tier, hence the small charges on your account. The Free Tier promotion allows you to test some AWS services free-of-charge, and is automatically available to new AWS customers for 12 months. When the Free Tier promotion expires, or if your application use exceeds what is covered by the Free Tier, AWS charge standard, pay-as-you-go service rates.

For more details, you can review the AWS Free Usage Tier FAQs, along with the Free Tier "Getting Started" guide.

To help you avoid accidentally exceeding Free Tier limits and incurring charges when you don't mean to, the AWS Billing Console tracks your Free Tier usage through the "Top Free Tier Services by Usage" table, and gives you an estimate of your total usage for the rest of the month. More information on the "Top Free Tier Services by Usage" table here.

Will my AWS server be secure?

AWS consider cloud security to be their highest priority. Your server is stored in a data center and network architecture which has been built to meet the requirements of the most security-sensitive organizations. Customers pay only for the services they use, meaning that you can have the security you need, without the upfront expenses. 

https://aws.amazon.com/security/  

https://aws.amazon.com/security/introduction-to-cloud-security/

Which data centre in the world can I deploy my server?

You can deploy your applications in any of the provided AWS datacentres.

What kind of data is included in my server?

Your server specifications will depend on the server you have selected via AWS. For more information please see here.

Can I scale my server up or down as required?

With AWS you can scale the size of your server according to your requirements.

Why are my AWS details giving a verification error?

You will usually receive an AWS verification error based on one of two reasons. Either you are using an old AWS account (pre 2014) and the AWS configuration settings are no longer valid. If this is not the case, it is often due to the fact that you need to provide a credit card to verify your AWS account. If you have not verified your AWS account, your AWS access key details will not be valid.

What is AWS?

Amazon Web Services (AWS) is a secure cloud services platform, offering reliable, cost-effective servers that scale up and down according to the performance of your website. AWS is an invaluable asset to many companies looking to take their business to the next level, however the fact that it is purely aimed at developers can make it very difficult for SMBs to implement.

Do you have an affiliate program?

Yes! our affiliates can refer prospective customers and earn $25 cpa. Click here to find out more about our affiliate program.

What is CloudWith.Me?

Cloud With Me is an onboarding solution which lets anyone, even those with no technical knowledge, install their servers in minutes. Cloud With Me has two cloud options: Amazon Web Services (AWS) and Microsoft Azure. We understand that many SMBs have limited resources, making moving their server to the cloud seem like an impossible task. This is why the techies at Cloudwith.me have configured our online solution to allow you to set up your servers quickly using our intuitive dashboard, helping you save your hard earned money and limited time.

Cloudwith.me allows you to install and manage your server which includes free add-ons such as MySQL, built in Google Analytics, FTP and more. You can also include add-ons such as Wordpress, Joomla, Magento and Drupal. Once you have done that, we get working in the background and within 10 minutes, you’re live and ready to go!

Does Cloudwith.me host my site?

No, we are not a hosting site for your domain. our platform has been configured with aws and microsoft azure to enable your domain to use and manage your aws or microsoft azure server.

How to Connect Your Domain To Your Cloud Server

Here’s how you can connect your domain name to your Cloud With Me server.

1. Log in to your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under Name Servers, you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log in to your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log in to your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log in to Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to Connect Your Domain To Your Cloud Server

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, and click NEXT.
Please note: If you’ve installed a server with Cloud With Me before, you’ll be presented with a different page than the one shown above, with your existing servers listed. If this is the page you’re presented, click ADD NEW SERVER and then choose your hosting provider.

3. Enter your domain (website address), and click NEXT.
4. Select your hosting plan and server region. You can choose whichever server region you like, but it’s advisable to choose one that’s closest to your where your website visitors are located. Click NEXT.
5. Select any add-ons you’d like to include with your server package. Click NEXT.
6. Review your Order Summary, and choose to be billed monthly, or annually. Click NEXT.
7. Choose your payment method and click NEXT.

8. Watch as your new cloud server is automatically installed in minutes!