Cloud With Me 支持

CloudWith.Me是什麼?

Cloud With Me是一款裝載解決方案,它讓任何人都能在幾分鐘內安裝自己的主控伺服器。我們與三家雲端服務提供者合作:Google Cloud,Amazon Web Services和Microsoft Azure。 我們理解許多小型企業主擁有的資源有限,這使得將伺服器遷移到雲端似乎成為不可能的任務。這也是為什麼Cloud With Me的開發者配置了線上解決方案,使其能夠安裝伺服器,透過我們簡單的儀表板管理網站,幫助其節約金錢和時間。Cloud With Me允許您使用免費的附加組件(如MySQL,Google Analytics,FTP等)安裝和管理您的伺服器。 您還可以包括其他附加組件,如Wordpress,Joomla,Magento和Drupal。在您自訂好您的站點後,我們會在幕後完成這些步驟,您就可以使用啦!

為什麼選擇Cloud With Me?

Cloud With Me是一款為獨立的部落客、數位機構、設計師/開發者、聯盟以及小型企業創建的平台。我們的應用主控台方便易用,讓您點擊幾下滑鼠即可部署和管理您想要的應用程式。如果您想要Cloud With Me為您部署,管理,監控和解決網站/應用的問題,它也是一個好選擇,這樣您就能夠將注意力集中在貴公司的其他方面。

Cloud With Me託管我的站點嗎?

不,我們自己不託管網站。我們的平台利用優質的主機提供者(Google Cloud,Amazon Web Services和Microsoft Azure)幫助您在雲端建設和管理您的網站。

誰是我們的託管合作夥伴?

Google Cloud - 2018年,Cloud With Me成為Google Cloud的官方合作夥伴。Google Cloud正成為業內主流的雲端託管提供者之一,提供增強的安全性和豐富多樣的功能,吸引大型客戶來到該平台。

AWS (Amazon Web Services) - Amazon Web Services (AWS)是一個遠端運算服務平台,它補足了Amazon的雲端運算平台;多年來,它一直是Amazon表現最優秀的業務部門之一。AWS是一個託管產品套件,是市場的領導者(就雲端提供者而言)。它推出於2006年,出自Amazon.com建設的用於處理線上零售業務的基礎結構。

Microsoft Azure - Microsoft能夠利用其在全球的資料中心網路創建Azure,一款隨時隨地建設,部署和管理服務與應用程式的雲端平台。Azure的基礎結構即服務(IaaS)為組織提供了靈活性,讓其能夠決定所需要的伺服器能力。

我如何為自己選擇合適的託管計劃?

在選擇託管計劃時,第一步是瞭解您的託管需求是什麼。您要建設什麼樣的網站?
您的業務規模如何? 在您決定好您的需求後,您需要一個伺服器穩定,網路連線穩定的網路主機。您可以使用所有主流網路主機提供商的伺服器監控工具追蹤您的網路主機的運作時間資訊,我們提供的所有伺服器均保證99.99%的運作時間。
除了穩定外,您應該瞭解不同主機提供者的功能,以便衡量哪家最適合您的需求。 若要進一步瞭解Cloud With Me的價格計劃和功能,請點擊 這裡

為什麼選擇Google Cloud平台?

Google Cloud平台(GCP)是一款非常強大、可靠的雲端託管基礎結構,Google的品牌保證其擁有優越的性能。Google Cloud平台在三大洲擁有三個位置,適合託管大型企業和資源密集型網站,價格優惠,運作時間達99.99%。

為什麼選擇Amazon Web Services?

談到雲端解決方案,Amazon Web Services (AWS) 是市場的領導者。Amazon Web Services在6個國家擁有8個資料中心,為您提供靈活、可配置的磁碟容量和頻寬。AWS是許多大型企業和機構的選擇,但是由於它能夠方便地升級和降級,小型企業也熱衷於選擇它。

為什麼選擇Microsoft Azure?

Azure適合從小型初創公司到華爾街巨頭的各個階層的公司使用。由於它便於轉換,現已部署Windows Server的組織可能會發現Azure最適合自己的需求。

可以使用什麼附加組件

Drupal - Drupal以PHP語言編寫,是一款免費、開源的內容管理框架。

Laravel - Laravel是一款擁有易懂、優雅的語法的網頁應用框架。

PHP - PHP是一種伺服器端的指令碼語言,它是為網頁開發而設計,但是也可以用作一般向的程式設計語言。

Joomla - Joomla是一款發布網頁內容使用的免費、開源的內容管理系統(CMS)。它是在一款能夠獨立於內容管理系統(CMS)使用的模型-檢視-控制器網頁應用框架上建設而成。

Google Analytics - Google Analytics是一款分析服務,它能夠追蹤並報告網站流量,提供深度見解,方便您更好地瞭解您的客戶。您可以在您的Cloud With Me儀表板上輕鬆地檢視統計資料。

WordPress - 基於PHP和MySQL的開源的內容管理系統(CMS)。功能包括外掛程式結構和範本系統。

雲端託管和共享託管有什麼不同?

雲端託管是一個為您提供性能、可靠性和可擴展性的選項,包括透過一個整體網路(叫做雲端)連接和虛擬多個伺服器,用以共享儲存體和處理資源。共享託管指擁有多個託管的網站,在一個實體伺服器(磁碟空間、儲存體、頻寬和資料庫等)上共享資源的託管計劃。Cloud With Me提供雲端託管服務,用以將您網站的性能發揮到最大;若需有關網站託管的其他資訊,請點擊這裡

什麼是網站託管計劃?

網站託管是一項允許組織和個人將網站或網頁發佈到網際網路的服務。若要讓您的網站運行,您需要一個適合您的需求的託管計劃。該計劃指託管您的網站的套件中包含什麼內容,您使用哪個提供商,以及您使用哪些附加組件補充您的網站。若要瞭解有關Cloud With Me託管計劃和功能的更多資訊,請點擊 這裡

我如何創建一個網站?

訂購網頁託管計劃前,您可以使用網站建設器或內容管理系統(CMS),或者專業機構的服務,以此創建一個網站。然後,您只需要將此網站「託管到」伺服器上,不論伺服器是實體,或者虛擬機器組成的大型網路皆可。您還可以使用編程工具,或者提供的模組(CMS)創建您的網站:WordPress是開發者和企業最愛使用的CMS工具,但是您也可以選擇Magento,Joomla和Drupal,這取決於您的需求。

網域名稱是什麼?

一般來說,網域名稱與網站地址相對應。網域名稱系統(或DNS)能夠將請求重新導向轉接到此網域,正確的託管系統,或其他相關服務(如郵件)。網域分為不附屬於任何地區的一般性網域(如.com .net .org),以及地區性網域(如.fr .eu .asia)。

我可以在一個伺服器上託管多個網域嗎?

您購買的每個伺服器可以託管一個網域,這意味著此伺服器的全部頻寬都屬於您的網域,這樣您的網站就能以最優的速度運行。

如何使用FTP連線您的由Cloud With Me託管的網站?

若要連線您的網站,您將需要在Cloud With Me儀表板外完成更多步驟。若需透過FTP連線的更多資訊,請點擊這裡

如果我的伺服器顯示為正在安裝,但是完全沒有進展,該怎麽辦?

安裝伺服器需要15-30分鐘。若安裝時間超過30分鐘,請透過線上聊天或電子郵件連絡支援團隊,郵箱:support@cloudwith.me

我可以升級我的伺服器嗎?

請寄郵件到support@cloudwith.me連絡我們的支援團隊,討論您的伺服器的升級選項。

為什麼我需要MySQL附加組件?

MySQL是一款開源的關聯式資料庫管理系統,能夠確保您的資料安全。MySQL能夠在所有平台上運行,包括Linux,UNIX和Windows。雖然MySQL的應用範圍廣泛,但是網頁應用和線上發布是最經常用到它的地方。

我的伺服器上可以有多少個附加組件?

在您選擇伺服器計劃時,您有4個選項,分別是:初創公司,開發者,公司和企業。每個伺服器計劃允許您擁有多個附加組件。

初創公司計劃 -  2 個附加組件
開發者計劃 - 3 個附加組件
公司計劃 - 4 個附加組件
企業計劃 - 5 個附加組件

哪些附加組件是預設安裝的,哪些附加組件可以另外安裝?

預設安裝的附加組件有FTP,MySQL和郵件,由我們免費為您提供。可以另外安裝的附加組件有Drupal,Wordpress,Laravel,Roundcube,PHP,Magento和Joomla。

您會幫助我將我的網站遷移到Cloud With me嗎?

將您的網站遷移到Cloud With Me是十分快捷、方便的,但是我們的支援團隊隨時樂意為您提供幫助,若您對遷移流程有任何疑問,請寄郵件到support@cloudwith.me,或者查看我們的部落格,瀏覽一系列教學課程。

我可以在我的Cloud With Me賬戶內設定郵件服務嗎?

我們提供預先設定好的郵件伺服器(所有計劃均包含,無需額外付費),我們還提供G Suite 和Roundcube這樣的附加組件,用於滿足額外的郵件需求。

我可以在何處部署我的伺服器?

我們支援Amazon,Google和Microsoft提供的所有資料中心。
您可以選擇任意一個可用的地區:

• 美國:維吉尼亞,愛荷華,奧勒岡,北維吉尼亞,南卡羅來那。
• 歐洲:比利時,法蘭克福,倫敦。
• 亞太:中國,悉尼,新加坡,台灣,東京。

我的網站會受到保護,免遭駭客攻擊嗎?

談到保護您的伺服器免遭攻擊,我們提供業內標準的保護。沒有一個線上伺服器能100%避免攻擊,但是我們會努力確保伺服器的安全。若需有關伺服器安全的更多資訊,請點擊這裡

若我擁有WordPress網站,我可以透過Cloud With Me儀表板修改此網站嗎?

若您希望上傳內容或修改網站設計,您將需要登入您的WordPress平台。您可以在儀表板上的WordPress附加組件中找到登入詳情。

您支援SSL嗎?

Cloud With Me支援CloudFlare的免費SSL。它是免費的,易於添加,不需要對您的伺服器做任何變更。您需要將您的網域連線到您免費的CloudFlare賬戶,用以下載您的SSL憑證。若需有關SSL的更多資訊,請點擊這裡

CDN是什麼?

CDN是一個分佈式的伺服器(網路)系統,它能夠根據使用者的地理位置,網頁和內容傳送伺服器的源點傳輸頁面和其他WEB內容。CDN讓內容更靠近使用者的位置,以此確保最佳的網站速度。若需有關CDN的更多資訊,請點擊這裡

託管計劃需要多少錢?

請瀏覽我們的價格頁面,瞭解您的伺服器套件需要多少錢。

我該如何為我的Cloud With Me賬戶充值?

為Cloud With Me充值非常簡單,充值流程因您選擇的支付方式而有所不同。只有在您的預付重置金額足夠時,我們才會為您扣款,因此不需要擔心意外扣款。若需更多資訊,請點擊這裡

我們接受哪些支付方式?

我們接受所有主流的信用卡,PayPal,您還可以選擇透過Cloud Token支付,您可以使用比特幣或以太幣充值Cloud Token。

如何為您的帳戶購買和添加CLOUD Token?

您可以使用由比特幣或以太幣購買的CLOUD token為您的Cloud With Me帳戶充值。若需更多資訊,請點擊這裡

您提供退款服務嗎?

Cloud With Me提供30天退款保證,在您付款後的30天內,您可以無理由申請退款。請寄郵件到support@cloudwith.me,以此連絡Cloud With Me支援團隊,說明您想要退款。若不遵守使用條款,Cloud With Me保留拒絕退款的權利。

我付款了,但是沒有收到支付確認郵件。我应该怎么做?

使用信用卡或PayPal支付時,待支付訊息寄送到您郵箱的收件匣後,您會立即收到支付確認郵件。 在您提交您的付款後,我們的系統會處理它,並將它加入系統。有時,可能幾分鐘後您才能收到確認郵件。若您沒有收到此郵件,請寄郵件到 support@cloudwith.me連絡我們

我需要給Google,Amazon或Microsoft,以及Cloud With Me付款嗎?

不需要。使用Cloud With Me,您只需要向Cloud With Me付費,您在我們的價格頁面看到的價格包含託管費用。因此,您不必向除我們之外的任何人付費。

附加組件是免費的嗎,或者我需要為它們付費嗎?

我們提供免費的附加組件,如MySQL,郵件服務,Google Analytics和FTP(檔案傳輸通訊協定);有些附加組件(如Drupal,Wordpress和PHP)有月使用費,我們會每年按每個附加組件為您扣費。若需有關附加組件的更多資訊,請點擊這裡

賬單週期 – 您會在何時從我的卡中扣費?

每月,在您註冊以使用服務的同一日期,我們會在您的帳戶中扣除您的月訂閱費用。例如,若您在1月4日註冊,第一個月時,我們會在該日期扣費;第二個月時,我們會在2月4日為您扣費。

我如何續訂我的網頁託管計劃?

您的託管計劃可以是按月或按年的計劃。在計劃即將續訂時,您需要為您的帳戶充值,以便繼續運行您的伺服器。
您的帳戶內有充值金額後,您的計劃將自動續訂。在您需要補充您的餘額時,我們會通知您。

計費之日時,若我的充值金額不足,會怎麼樣?

若您賬戶中的充值金額不足,您的伺服器會被暫停,直至您充值為止。若您沒有為您的帳戶充值,您的伺服器會被終止使用。別擔心,因為我們會寄郵件通知您,讓您知道餘額不足(包括提醒)。

How To Connect Your Domain To Your Cloud Server

Here’s how you can connect your domain name to your Cloud With Me server.

1. Log in to your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under Name Servers, you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log in to your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log in to your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log in to Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to Add Credit to your Cloud With Me account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, and click NEXT.
Please note: If you’ve installed a server with Cloud With Me before, you’ll be presented with a different page than the one shown above, with your existing servers listed. If this is the page you’re presented, click ADD NEW SERVER and then choose your hosting provider.

3. Enter your domain (website address), and click NEXT.
4. Select your hosting plan and server region. You can choose whichever server region you like, but it’s advisable to choose one that’s closest to your where your website visitors are located. Click NEXT.
5. Select any add-ons you’d like to include with your server package. Click NEXT.
6. Review your Order Summary, and choose to be billed monthly, or annually. Click NEXT.
7. Choose your payment method and click NEXT.

8. Watch as your new cloud server is automatically installed in minutes!

CloudWith.Me是什麼?

Cloud With Me是一款裝載解決方案,它讓任何人都能在幾分鐘內安裝自己的主控伺服器。我們與三家雲端服務提供者合作:Google Cloud,Amazon Web Services和Microsoft Azure。

我們理解許多小型企業主擁有的資源有限,這使得將伺服器遷移到雲端似乎成為不可能的任務。這也是為什麼Cloud With Me的開發者配置了線上解決方案,使其能夠安裝伺服器,透過我們簡單的儀表板管理網站,幫助其節約金錢和時間。Cloud With Me允許您使用免費的附加組件(如MySQL,Google Analytics,FTP等)安裝和管理您的伺服器。 您還可以包括其他附加組件,如Wordpress,Joomla,Magento和Drupal。在您自訂好您的站點後,我們會在幕後完成這些步驟,您就可以使用啦!

為什麼選擇Cloud With Me?

Cloud With Me是一款為獨立的部落客、數位機構、設計師/開發者、聯盟以及小型企業創建的平台。我們的應用主控台方便易用,讓您點擊幾下滑鼠即可部署和管理您想要的應用程式。如果您想要Cloud With Me為您部署,管理,監控和解決網站/應用的問題,它也是一個好選擇,這樣您就能夠將注意力集中在貴公司的其他方面。

Cloud With Me託管我的站點嗎?

不,我們自己不託管網站。我們的平台利用優質的主機提供者(Google Cloud,Amazon Web Services和Microsoft Azure)幫助您在雲端建設和管理您的網站。

誰是我們的託管合作夥伴?

Google Cloud - 2018年,Cloud With Me成為Google Cloud的官方合作夥伴。Google Cloud正成為業內主流的雲端託管提供者之一,提供增強的安全性和豐富多樣的功能,吸引大型客戶來到該平台。

AWS (Amazon Web Services) -  Amazon Web Services (AWS)是一個遠端運算服務平台,它補足了Amazon的雲端運算平台;多年來,它一直是Amazon表現最優秀的業務部門之一。AWS是一個託管產品套件,是市場的領導者(就雲端提供者而言)。它推出於2006年,出自Amazon.com建設的用於處理線上零售業務的基礎結構。

Microsoft Azure -Microsoft能夠利用其在全球的資料中心網路創建Azure,一款隨時隨地建設,部署和管理服務與應用程式的雲端平台。Azure的基礎結構即服務(IaaS)為組織提供了靈活性,讓其能夠決定所需要的伺服器能力。

我如何為自己選擇合適的託管計劃?

在選擇託管計劃時,第一步是瞭解您的託管需求是什麼。您要建設什麼樣的網站?您的業務規模如何?

在您決定好您的需求後,您需要一個伺服器穩定,網路連線穩定的網路主機。您可以使用所有主流網路主機提供商的伺服器監控工具追蹤您的網路主機的運作時間資訊,我們提供的所有伺服器均保證99.99%的運作時間。

除了穩定外,您應該瞭解不同主機提供者的功能,以便衡量哪家最適合您的需求。 若要進一步瞭解Cloud With Me的價格計劃和功能,請點擊 這裡

為什麼選擇Google Cloud平台?

Google Cloud平台(GCP)是一款非常強大、可靠的雲端託管基礎結構,Google的品牌保證其擁有優越的性能。Google Cloud平台在三大洲擁有三個位置,適合託管大型企業和資源密集型網站,價格優惠,運作時間達99.99%。

為什麼選擇Amazon Web Services?

談到雲端解決方案,Amazon Web Services (AWS) 是市場的領導者。Amazon Web Services在6個國家擁有8個資料中心,為您提供靈活、可配置的磁碟容量和頻寬。AWS是許多大型企業和機構的選擇,但是由於它能夠方便地升級和降級,小型企業也熱衷於選擇它。

為什麼選擇Microsoft Azure?

Azure適合從小型初創公司到華爾街巨頭的各個階層的公司使用。由於它便於轉換,現已部署Windows Server的組織可能會發現Azure最適合自己的需求。

可以使用什麼附加組件?

Drupal - Drupal以PHP語言編寫,是一款免費、開源的內容管理框架。

Laravel - Laravel是一款擁有易懂、優雅的語法的網頁應用框架。

PHP - PHP是一種伺服器端的指令碼語言,它是為網頁開發而設計,但是也可以用作一般向的程式設計語言。

Joomla - Joomla是一款發布網頁內容使用的免費、開源的內容管理系統(CMS)。它是在一款能夠獨立於內容管理系統(CMS)使用的模型-檢視-控制器網頁應用框架上建設而成。

Google Analytics  - Google Analytics是一款分析服務,它能夠追蹤並報告網站流量,提供深度見解,方便您更好地瞭解您的客戶。您可以在您的Cloud With Me儀表板上輕鬆地檢視統計資料。

WordPress - 基於PHP和MySQL的開源的內容管理系統(CMS)。功能包括外掛程式結構和範本系統。

雲端託管和共享託管有什麼不同?

雲端託管是一個為您提供性能、可靠性和可擴展性的選項,包括透過一個整體網路(叫做雲端)連接和虛擬多個伺服器,用以共享儲存體和處理資源。共享託管指擁有多個託管的網站,在一個實體伺服器(磁碟空間、儲存體、頻寬和資料庫等)上共享資源的託管計劃。Cloud With Me提供雲端託管服務,用以將您網站的性能發揮到最大;若需有關網站託管的其他資訊,請點擊這裡

什麼是網站託管計劃?

網站託管是一項允許組織和個人將網站或網頁發佈到網際網路的服務。若要讓您的網站運行,您需要一個適合您的需求的託管計劃。該計劃指託管您的網站的套件中包含什麼內容,您使用哪個提供商,以及您使用哪些附加組件補充您的網站。若要瞭解有關Cloud With Me託管計劃和功能的更多資訊,請點擊 這裡

我如何創建一個網站?

訂購網頁託管計劃前,您可以使用網站建設器或內容管理系統(CMS),或者專業機構的服務,以此創建一個網站。然後,您只需要將此網站「託管到」伺服器上,不論伺服器是實體,或者虛擬機器組成的大型網路皆可。您還可以使用編程工具,或者提供的模組(CMS)創建您的網站:WordPress是開發者和企業最愛使用的CMS工具,但是您也可以選擇Magento,Joomla和Drupal,這取決於您的需求。

網域名稱是什麼?

般來說,網域名稱與網站地址相對應。網域名稱系統(或DNS)能夠將請求重新導向轉接到此網域,正確的託管系統,或其他相關服務(如郵件)。網域分為不附屬於任何地區的一般性網域(如.com .net .org),以及地區性網域(如.fr .eu .asia)。

我可以在一個伺服器上託管多個網域嗎?

您購買的每個伺服器可以託管一個網域,這意味著此伺服器的全部頻寬都屬於您的網域,這樣您的網站就能以最優的速度運行。

如何使用FTP連線您的由Cloud With Me託管的網站?

若要連線您的網站,您將需要在Cloud With Me儀表板外完成更多步驟。若需透過FTP連線的更多資訊,請點擊這裡

W如果我的伺服器顯示為正在安裝,但是完全沒有進展,該怎麽辦?

安裝伺服器需要15-30分鐘。若安裝時間超過30分鐘,請透過線上聊天或電子郵件連絡支援團隊,郵箱:support@cloudwith.me

我可以升級我的伺服器嗎?

請寄郵件到support@cloudwith.me連絡我們的支援團隊,討論您的伺服器的升級選項。

為什麼我需要MySQL附加組件?

MySQL是一款開源的關聯式資料庫管理系統,能夠確保您的資料安全。MySQL能夠在所有平台上運行,包括Linux,UNIX和Windows。雖然MySQL的應用範圍廣泛,但是網頁應用和線上發布是最經常用到它的地方。

我的伺服器上可以有多少個附加組件?

在您選擇伺服器計劃時,您有4個選項,分別是:初創公司,開發者,公司和企業。每個伺服器計劃允許您擁有多個附加組件。

初創公司計劃 - 2 個附加組件
開發者計劃 - 3 個附加組件
公司計劃 - 4 個附加組件
企業計劃 - 5 個附加組件

哪些附加組件是預設安裝的,哪些附加組件可以另外安裝?

預設安裝的附加組件有FTP,MySQL和郵件,由我們免費為您提供。可以另外安裝的附加組件有Drupal,Wordpress,Laravel,Roundcube,PHP,Magento和Joomla。

您會幫助我將我的網站遷移到Cloud With me嗎?

將您的網站遷移到Cloud With Me是十分快捷、方便的,但是我們的支援團隊隨時樂意為您提供幫助,若您對遷移流程有任何疑問,請寄郵件到support@cloudwith.me,或者查看我們的部落格,瀏覽一系列教學課程。

我可以在我的Cloud With Me賬戶內設定郵件服務嗎?

我們提供預先設定好的郵件伺服器(所有計劃均包含,無需額外付費),我們還提供G Suite 和Roundcube這樣的附加組件,用於滿足額外的郵件需求。

我可以在何處部署我的伺服器?

我們支援Amazon,Google和Microsoft提供的所有資料中心。
您可以選擇任意一個可用的地區:

• 美國:維吉尼亞,愛荷華,奧勒岡,北維吉尼亞,南卡羅來那。
• 歐洲:比利時,法蘭克福,倫敦。
• 亞太:中國,悉尼,新加坡,台灣,東京。

我的網站會受到保護,免遭駭客攻擊嗎?

談到保護您的伺服器免遭攻擊,我們提供業內標準的保護。沒有一個線上伺服器能100%避免攻擊,但是我們會努力確保伺服器的安全。若需有關伺服器安全的更多資訊,請點擊這裡

若我擁有WordPress網站,我可以透過Cloud With Me儀表板修改此網站嗎?

若您希望上傳內容或修改網站設計,您將需要登入您的WordPress平台。您可以在儀表板上的WordPress附加組件中找到登入詳情。

您支援SSL嗎?

Cloud With Me支援CloudFlare的免費SSL。它是免費的,易於添加,不需要對您的伺服器做任何變更。您需要將您的網域連線到您免費的CloudFlare賬戶,用以下載您的SSL憑證。若需有關SSL的更多資訊,請點擊這裡

CDN是什麼?

CDN是一個分佈式的伺服器(網路)系統,它能夠根據使用者的地理位置,網頁和內容傳送伺服器的源點傳輸頁面和其他WEB內容。CDN讓內容更靠近使用者的位置,以此確保最佳的網站速度。若需有關CDN的更多資訊,請點擊這裡

託管計劃需要多少錢?

請瀏覽我們的價格頁面,瞭解您的伺服器套件需要多少錢。

我該如何為我的Cloud With Me賬戶充值?

為Cloud With Me充值非常簡單,充值流程因您選擇的支付方式而有所不同。只有在您的預付重置金額足夠時,我們才會為您扣款,因此不需要擔心意外扣款。若需更多資訊,請點擊這裡

我們接受哪些支付方式?

我們接受所有主流的信用卡,PayPal,您還可以選擇透過Cloud Token支付,您可以使用比特幣或以太幣充值Cloud Token。

如何為您的帳戶購買和添加CLOUD Token?

您可以使用由比特幣或以太幣購買的CLOUD token為您的Cloud With Me帳戶充值。若需更多資訊,請點擊這裡

您提供退款服務嗎?

Cloud With Me提供30天退款保證,在您付款後的30天內,您可以無理由申請退款。請寄郵件到support@cloudwith.me,以此連絡Cloud With Me支援團隊,說明您想要退款。若不遵守使用條款,Cloud With Me保留拒絕退款的權利。

我付款了,但是沒有收到支付確認郵件。我应该怎么做?

使用信用卡或PayPal支付時,待支付訊息寄送到您郵箱的收件匣後,您會立即收到支付確認郵件。 在您提交您的付款後,我們的系統會處理它,並將它加入系統。有時,可能幾分鐘後您才能收到確認郵件。若您沒有收到此郵件,請寄郵件到 support@cloudwith.me連絡我們

我需要給Google,Amazon或Microsoft,以及Cloud With Me付款嗎?

不需要。使用Cloud With Me,您只需要向Cloud With Me付費,您在我們的價格頁面看到的價格包含託管費用。因此,您不必向除我們之外的任何人付費。

附加組件是免費的嗎,或者我需要為它們付費嗎?

我們提供免費的附加組件,如MySQL,郵件服務,Google Analytics和FTP(檔案傳輸通訊協定);有些附加組件(如Drupal,Wordpress和PHP)有月使用費,我們會每年按每個附加組件為您扣費。若需有關附加組件的更多資訊,請點擊這裡

賬單週期 – 您會在何時從我的卡中扣費?

每月,在您註冊以使用服務的同一日期,我們會在您的帳戶中扣除您的月訂閱費用。例如,若您在1月4日註冊,第一個月時,我們會在該日期扣費;第二個月時,我們會在2月4日為您扣費。

我如何續訂我的網頁託管計劃?

您的託管計劃可以是按月或按年的計劃。在計劃即將續訂時,您需要為您的帳戶充值,以便繼續運行您的伺服器。
您的帳戶內有充值金額後,您的計劃將自動續訂。在您需要補充您的餘額時,我們會通知您。

計費之日時,若我的充值金額不足,會怎麼樣?

若您賬戶中的充值金額不足,您的伺服器會被暫停,直至您充值為止。若您沒有為您的帳戶充值,您的伺服器會被終止使用。別擔心,因為我們會寄郵件通知您,讓您知道餘額不足(包括提醒)。

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, and click NEXT.
Please note: If you’ve installed a server with Cloud With Me before, you’ll be presented with a different page than the one shown above, with your existing servers listed. If this is the page you’re presented, click ADD NEW SERVER and then choose your hosting provider.

3. Enter your domain (website address), and click NEXT.
4. Select your hosting plan and server region. You can choose whichever server region you like, but it’s advisable to choose one that’s closest to your where your website visitors are located. Click NEXT.
5. Select any add-ons you’d like to include with your server package. Click NEXT.
6. Review your Order Summary, and choose to be billed monthly, or annually. Click NEXT.
7. Choose your payment method and click NEXT.

8. Watch as your new cloud server is automatically installed in minutes!

How To Connect Your Domain To Your Cloud Server

Here’s how you can connect your domain name to your Cloud With Me server.

1. Log in to your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under Name Servers, you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log in to your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log in to your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log in to Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

Which Actions can I perform on my server?

You can Start, Stop, reboot and terminate a server.
How to stop and reboot a Server?
Log into the Cloud With Me Platform with your credentials. As you can see below, the server is currently in the running state so the dot in the top right side is in green.
Click on the green menu button located at the top right of the dashboard and then hit stop and wait for your server to stop.
To reboot a server from within server management, click on the circular green icon select reboot button.
* Should you decide that you no longer wish to use your server you have the option to terminate your server but please remember that if you terminate a server all data will be deleted forever.

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to setup an email server on Cloud With Me

When setting up a website under your own domain, it is likely that you will also want an email server to handle the domain's incoming and outgoing email. Cloud With Me is happy to offer you an email client for no additional fee which you can use for your website.

How to setup your email server:
1. The first stage is to confirm your domain is connected to the server as you can see in the image below
2. Click on the email addresses tab on the left side of the dashboard and click “add first email address” to create your new email address.
3. After you click on the button you will have the fields to enter the username and password for the email server.
4. Once you have entered the username and password you will see the email address, in order to see the server details to setup the email please click “Show details” and the following window will appear.
5. Now that you have the IMAP and SMTP server details you can setup the email server on your choice of email client and stay in touch with your customers.

How to Install an Addon to an existing server

Step 1: Choose the domain you have registered
Log in to the Cloud With Me platform with your credentials. Click on addon option in the left menu bar.
Step 2: Choosing Addon
Select the desired Addon you want to install on your server by clicking install.
Step 3: Once the installation is complete click on the ad-on name on the left side of the dashboard to access its features and start managing your website.
* Please remember that for each server plan you have a limited number of addons available. For more information an our addons please click here

How to add Cloudflare SSL Certificate for My server

Cloud With Me offers free Cloudflare SSL certificates for our customers. The addon can be installed in a few seconds and doesn’t require long procedures like conventional SSL certificates. Cloud With Me customers can now enable free certificates on their server with just one click.
Step 1: Sign in to your Cloud With Me dashboard.
Log in to the Cloud With Me platform with your credentials. Click on the SSL option in the left menu bar.
Step 2: Enable security features.
In order to activate SSL certification please switch the tab on the top right side from off to on, a pop up window will show asking to install the free addon.
Once you have installed the addon the button will switch to on and will be highlighted.
Step 3: Confirm Your Certificate
Once the SSL certificate has been activated on your server, you can check and verify it by using any free online SSL checker Google Chrome SSL checker you can download here
Step 4: Stop SSL Certificate (When/If needed)
Should you decide to stop the SSL Certificate, simply click the off button. A pop up will appear to confirm that your SSL certificate will be stopped.
Once you click OK this will stop the SSL certificate from running on your server and it should appear like this.

How to create an FTP account?

Access the FTP Manager

These steps will explain how to access the FTP Manager:
1. Login to your Cloud With Me dashboard
2. Click the "FTP accounts" option at the left side of dashboard.
3. If you are using Wordpress, Drupal or Roundcube addon you will have the FTP server details available.
4. Once you click “show details” option in the actions column you will see the login details to your FTP server.
Create a new FTP account.
Please follow the below steps to create an FTP account:

1. Under the "ADD FTP Account" section enter a Username:
2. Please note that the username will automatically have your domain added to the end. Example: username@example.com
3. Enter the password you will use into the "Password" bracket.
Click the "add" button and you will see the new server, to show server details click “Show details”.
General FTP Connection Settings

FTP connections normally need 4 important items to connect and transfer files.
1. Domain name or IP Address
2. Username
3. Password
4. Port (Usually port 21)

Note: This information is provided when setting up a new FTP account, the default user was created as you signed up.

How to Create a Backup Using FTP

The process is simple and easy to follow, in this guide we'll show you how to backup your files using the Filezilla FTP client.
1. Download and Install Filezilla
First you will need to download Filezilla, Please click here to download Filezilla.
You can find the login details on your Cloud With Me dashboard under “FTP Accounts”And the name of your FTP account. click on show details to find the login details to the server
2. Use Filezilla to connect to your account After you've downloaded and installed Filezilla, use the quick connect feature to connect to your FTP account. You'll need the following settings:

Host: For the host, enter the IP address provided in the Cloud With Me dashboard.
Username: Enter your FTP username.
Password: Enter your FTP password.
Port: The default port number is 21, but you can leave the port blank here.

3. Download your files: After you have connected, you can then download your files.

Please follow below instructions how to backup your files:
Step 1- In the upper-left window, click your desktop to open it.
Step 2- In the left window, right click and choose "Create Directory"
Step 3- Name the directory so that you will locate it later. In this example, we named the folder "Demofolder".
Step 4 - Double click the new directory “Demofolder” in the lower-left window to navigate to it.
Step 5 - In the lower-right window, click any folder and then hit Ctrl-a on your keyboard to highlight all of the files and folders.
Choosing all of the files and folders in the above step will download all files to your hosting account.If you don't want to backup every single file, you can hold Ctrl on your keyboard and only click the folders that you want.

Right click on any of the highlighted files / folders and click "Download". This will download all of your files / folders to the "Demofolder" folder that we created above. Please note that the time it will take to download all of your files will depend on the number of files that you have and how large they are.

How to connect your website to Google Analytics

Google Analytics helps you track every website you host and the Cloud With me dashboard enables you to view the statistics easily. In order to connect Google Analytics to your Cloud With Me dashboard we need to complete the following steps:
1.Go to Google Analytics website and sign up.
2. After completing registration on Google Analytics take note of the Tracking ID number created for your website. To have a profile ID you will need to create one on the Google Analytics website, by following the instructions here.
3. After you have created a profile ID number you can locate it by going to admin and in the view column choose  “view settings” and your ID will become visible.
4. Now that you have both the analytics tracking ID and analytics profile ID we can go back to the Cloud With Me dashboard and choose “Dashboard” to install Google Analytics.
5. Once you have installed the add-on click on connect Google Analytics, this will lead you outside the website in order to sign in to the Google account you have registered for analytics.
6.  After signing in to your Google account you will be redirected to the Cloud With Me dashboard, please click configure Google Analytics and enter the preloaded options in the bracket as per the details you entered when signing up to Google Analytics and click save.
7. Now you can monitor your website performance via the Cloud With Me dashboard and take advantage of Google Analytics tools.

How to Add Credit to your Cloud With Me account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.

CloudWith.Me是什麼?

Cloud With Me是一款裝載解決方案,它讓任何人都能在幾分鐘內安裝自己的主控伺服器。我們與三家雲端服務提供者合作:Google Cloud,Amazon Web Services和Microsoft Azure。

我們理解許多小型企業主擁有的資源有限,這使得將伺服器遷移到雲端似乎成為不可能的任務。這也是為什麼Cloud With Me的開發者配置了線上解決方案,使其能夠安裝伺服器,透過我們簡單的儀表板管理網站,幫助其節約金錢和時間。Cloud With Me允許您使用免費的附加組件(如MySQL,Google Analytics,FTP等)安裝和管理您的伺服器。 您還可以包括其他附加組件,如Wordpress,Joomla,Magento和Drupal。在您自訂好您的站點後,我們會在幕後完成這些步驟,您就可以使用啦!

為什麼選擇Cloud With Me?

Cloud With Me是一款為獨立的部落客、數位機構、設計師/開發者、聯盟以及小型企業創建的平台。我們的應用主控台方便易用,讓您點擊幾下滑鼠即可部署和管理您想要的應用程式。如果您想要Cloud With Me為您部署,管理,監控和解決網站/應用的問題,它也是一個好選擇,這樣您就能夠將注意力集中在貴公司的其他方面。

Cloud With Me託管我的站點嗎?

不,我們自己不託管網站。我們的平台利用優質的主機提供者(Google Cloud,Amazon Web Services和Microsoft Azure)幫助您在雲端建設和管理您的網站。

誰是我們的託管合作夥伴?

Google Cloud - 2018年,Cloud With Me成為Google Cloud的官方合作夥伴。Google Cloud正成為業內主流的雲端託管提供者之一,提供增強的安全性和豐富多樣的功能,吸引大型客戶來到該平台。

AWS (Amazon Web Services) -  Amazon Web Services (AWS)是一個遠端運算服務平台,它補足了Amazon的雲端運算平台;多年來,它一直是Amazon表現最優秀的業務部門之一。AWS是一個託管產品套件,是市場的領導者(就雲端提供者而言)。它推出於2006年,出自Amazon.com建設的用於處理線上零售業務的基礎結構。

Microsoft Azure -Microsoft能夠利用其在全球的資料中心網路創建Azure,一款隨時隨地建設,部署和管理服務與應用程式的雲端平台。Azure的基礎結構即服務(IaaS)為組織提供了靈活性,讓其能夠決定所需要的伺服器能力。

我如何為自己選擇合適的託管計劃?

在選擇託管計劃時,第一步是瞭解您的託管需求是什麼。您要建設什麼樣的網站?您的業務規模如何?

在您決定好您的需求後,您需要一個伺服器穩定,網路連線穩定的網路主機。您可以使用所有主流網路主機提供商的伺服器監控工具追蹤您的網路主機的運作時間資訊,我們提供的所有伺服器均保證99.99%的運作時間。

除了穩定外,您應該瞭解不同主機提供者的功能,以便衡量哪家最適合您的需求。 若要進一步瞭解Cloud With Me的價格計劃和功能,請點擊 這裡

為什麼選擇Google Cloud平台?

Google Cloud平台(GCP)是一款非常強大、可靠的雲端託管基礎結構,Google的品牌保證其擁有優越的性能。Google Cloud平台在三大洲擁有三個位置,適合託管大型企業和資源密集型網站,價格優惠,運作時間達99.99%。

為什麼選擇Amazon Web Services?

談到雲端解決方案,Amazon Web Services (AWS) 是市場的領導者。Amazon Web Services在6個國家擁有8個資料中心,為您提供靈活、可配置的磁碟容量和頻寬。AWS是許多大型企業和機構的選擇,但是由於它能夠方便地升級和降級,小型企業也熱衷於選擇它。

為什麼選擇Microsoft Azure?

Azure適合從小型初創公司到華爾街巨頭的各個階層的公司使用。由於它便於轉換,現已部署Windows Server的組織可能會發現Azure最適合自己的需求。

可以使用什麼附加組件?

Drupal - Drupal以PHP語言編寫,是一款免費、開源的內容管理框架。

Laravel - Laravel是一款擁有易懂、優雅的語法的網頁應用框架。

PHP - PHP是一種伺服器端的指令碼語言,它是為網頁開發而設計,但是也可以用作一般向的程式設計語言。

Joomla - Joomla是一款發布網頁內容使用的免費、開源的內容管理系統(CMS)。它是在一款能夠獨立於內容管理系統(CMS)使用的模型-檢視-控制器網頁應用框架上建設而成。

Google Analytics  - Google Analytics是一款分析服務,它能夠追蹤並報告網站流量,提供深度見解,方便您更好地瞭解您的客戶。您可以在您的Cloud With Me儀表板上輕鬆地檢視統計資料。

WordPress - 基於PHP和MySQL的開源的內容管理系統(CMS)。功能包括外掛程式結構和範本系統。

雲端託管和共享託管有什麼不同?

雲端託管是一個為您提供性能、可靠性和可擴展性的選項,包括透過一個整體網路(叫做雲端)連接和虛擬多個伺服器,用以共享儲存體和處理資源。共享託管指擁有多個託管的網站,在一個實體伺服器(磁碟空間、儲存體、頻寬和資料庫等)上共享資源的託管計劃。Cloud With Me提供雲端託管服務,用以將您網站的性能發揮到最大;若需有關網站託管的其他資訊,請點擊這裡

什麼是網站託管計劃?

網站託管是一項允許組織和個人將網站或網頁發佈到網際網路的服務。若要讓您的網站運行,您需要一個適合您的需求的託管計劃。該計劃指託管您的網站的套件中包含什麼內容,您使用哪個提供商,以及您使用哪些附加組件補充您的網站。若要瞭解有關Cloud With Me託管計劃和功能的更多資訊,請點擊 這裡

我如何創建一個網站?

訂購網頁託管計劃前,您可以使用網站建設器或內容管理系統(CMS),或者專業機構的服務,以此創建一個網站。然後,您只需要將此網站「託管到」伺服器上,不論伺服器是實體,或者虛擬機器組成的大型網路皆可。您還可以使用編程工具,或者提供的模組(CMS)創建您的網站:WordPress是開發者和企業最愛使用的CMS工具,但是您也可以選擇Magento,Joomla和Drupal,這取決於您的需求。

網域名稱是什麼?

般來說,網域名稱與網站地址相對應。網域名稱系統(或DNS)能夠將請求重新導向轉接到此網域,正確的託管系統,或其他相關服務(如郵件)。網域分為不附屬於任何地區的一般性網域(如.com .net .org),以及地區性網域(如.fr .eu .asia)。

我可以在一個伺服器上託管多個網域嗎?

您購買的每個伺服器可以託管一個網域,這意味著此伺服器的全部頻寬都屬於您的網域,這樣您的網站就能以最優的速度運行。

如何使用FTP連線您的由Cloud With Me託管的網站?

若要連線您的網站,您將需要在Cloud With Me儀表板外完成更多步驟。若需透過FTP連線的更多資訊,請點擊這裡

W如果我的伺服器顯示為正在安裝,但是完全沒有進展,該怎麽辦?

安裝伺服器需要15-30分鐘。若安裝時間超過30分鐘,請透過線上聊天或電子郵件連絡支援團隊,郵箱:support@cloudwith.me

我可以升級我的伺服器嗎?

請寄郵件到support@cloudwith.me連絡我們的支援團隊,討論您的伺服器的升級選項。

為什麼我需要MySQL附加組件?

MySQL是一款開源的關聯式資料庫管理系統,能夠確保您的資料安全。MySQL能夠在所有平台上運行,包括Linux,UNIX和Windows。雖然MySQL的應用範圍廣泛,但是網頁應用和線上發布是最經常用到它的地方。

我的伺服器上可以有多少個附加組件?

在您選擇伺服器計劃時,您有4個選項,分別是:初創公司,開發者,公司和企業。每個伺服器計劃允許您擁有多個附加組件。

初創公司計劃 - 2 個附加組件
開發者計劃 - 3 個附加組件
公司計劃 - 4 個附加組件
企業計劃 - 5 個附加組件

哪些附加組件是預設安裝的,哪些附加組件可以另外安裝?

預設安裝的附加組件有FTP,MySQL和郵件,由我們免費為您提供。可以另外安裝的附加組件有Drupal,Wordpress,Laravel,Roundcube,PHP,Magento和Joomla。

您會幫助我將我的網站遷移到Cloud With me嗎?

將您的網站遷移到Cloud With Me是十分快捷、方便的,但是我們的支援團隊隨時樂意為您提供幫助,若您對遷移流程有任何疑問,請寄郵件到support@cloudwith.me,或者查看我們的部落格,瀏覽一系列教學課程。

我可以在我的Cloud With Me賬戶內設定郵件服務嗎?

我們提供預先設定好的郵件伺服器(所有計劃均包含,無需額外付費),我們還提供G Suite 和Roundcube這樣的附加組件,用於滿足額外的郵件需求。

我可以在何處部署我的伺服器?

我們支援Amazon,Google和Microsoft提供的所有資料中心。
您可以選擇任意一個可用的地區:

• 美國:維吉尼亞,愛荷華,奧勒岡,北維吉尼亞,南卡羅來那。
• 歐洲:比利時,法蘭克福,倫敦。
• 亞太:中國,悉尼,新加坡,台灣,東京。

我的網站會受到保護,免遭駭客攻擊嗎?

談到保護您的伺服器免遭攻擊,我們提供業內標準的保護。沒有一個線上伺服器能100%避免攻擊,但是我們會努力確保伺服器的安全。若需有關伺服器安全的更多資訊,請點擊這裡

若我擁有WordPress網站,我可以透過Cloud With Me儀表板修改此網站嗎?

若您希望上傳內容或修改網站設計,您將需要登入您的WordPress平台。您可以在儀表板上的WordPress附加組件中找到登入詳情。

您支援SSL嗎?

Cloud With Me支援CloudFlare的免費SSL。它是免費的,易於添加,不需要對您的伺服器做任何變更。您需要將您的網域連線到您免費的CloudFlare賬戶,用以下載您的SSL憑證。若需有關SSL的更多資訊,請點擊這裡

CDN是什麼?

CDN是一個分佈式的伺服器(網路)系統,它能夠根據使用者的地理位置,網頁和內容傳送伺服器的源點傳輸頁面和其他WEB內容。CDN讓內容更靠近使用者的位置,以此確保最佳的網站速度。若需有關CDN的更多資訊,請點擊這裡

託管計劃需要多少錢?

請瀏覽我們的價格頁面,瞭解您的伺服器套件需要多少錢。

我該如何為我的Cloud With Me賬戶充值?

為Cloud With Me充值非常簡單,充值流程因您選擇的支付方式而有所不同。只有在您的預付重置金額足夠時,我們才會為您扣款,因此不需要擔心意外扣款。若需更多資訊,請點擊這裡

我們接受哪些支付方式?

我們接受所有主流的信用卡,PayPal,您還可以選擇透過Cloud Token支付,您可以使用比特幣或以太幣充值Cloud Token。

如何為您的帳戶購買和添加CLOUD Token?

您可以使用由比特幣或以太幣購買的CLOUD token為您的Cloud With Me帳戶充值。若需更多資訊,請點擊這裡

您提供退款服務嗎?

Cloud With Me提供30天退款保證,在您付款後的30天內,您可以無理由申請退款。請寄郵件到support@cloudwith.me,以此連絡Cloud With Me支援團隊,說明您想要退款。若不遵守使用條款,Cloud With Me保留拒絕退款的權利。

我付款了,但是沒有收到支付確認郵件。我应该怎么做?

使用信用卡或PayPal支付時,待支付訊息寄送到您郵箱的收件匣後,您會立即收到支付確認郵件。 在您提交您的付款後,我們的系統會處理它,並將它加入系統。有時,可能幾分鐘後您才能收到確認郵件。若您沒有收到此郵件,請寄郵件到 support@cloudwith.me連絡我們

我需要給Google,Amazon或Microsoft,以及Cloud With Me付款嗎?

不需要。使用Cloud With Me,您只需要向Cloud With Me付費,您在我們的價格頁面看到的價格包含託管費用。因此,您不必向除我們之外的任何人付費。

附加組件是免費的嗎,或者我需要為它們付費嗎?

我們提供免費的附加組件,如MySQL,郵件服務,Google Analytics和FTP(檔案傳輸通訊協定);有些附加組件(如Drupal,Wordpress和PHP)有月使用費,我們會每年按每個附加組件為您扣費。若需有關附加組件的更多資訊,請點擊這裡

賬單週期 – 您會在何時從我的卡中扣費?

每月,在您註冊以使用服務的同一日期,我們會在您的帳戶中扣除您的月訂閱費用。例如,若您在1月4日註冊,第一個月時,我們會在該日期扣費;第二個月時,我們會在2月4日為您扣費。

我如何續訂我的網頁託管計劃?

您的託管計劃可以是按月或按年的計劃。在計劃即將續訂時,您需要為您的帳戶充值,以便繼續運行您的伺服器。
您的帳戶內有充值金額後,您的計劃將自動續訂。在您需要補充您的餘額時,我們會通知您。

計費之日時,若我的充值金額不足,會怎麼樣?

若您賬戶中的充值金額不足,您的伺服器會被暫停,直至您充值為止。若您沒有為您的帳戶充值,您的伺服器會被終止使用。別擔心,因為我們會寄郵件通知您,讓您知道餘額不足(包括提醒)。

Select Guide

How to install your new Cloud Server (in minutes)

1. Go to Cloud With Me and click Log in (if you have an account) or Sign Up.
2. Choose your hosting provider, and click NEXT.
Please note: If you’ve installed a server with Cloud With Me before, you’ll be presented with a different page than the one shown above, with your existing servers listed. If this is the page you’re presented, click ADD NEW SERVER and then choose your hosting provider.

3. Enter your domain (website address), and click NEXT.
4. Select your hosting plan and server region. You can choose whichever server region you like, but it’s advisable to choose one that’s closest to your where your website visitors are located. Click NEXT.
5. Select any add-ons you’d like to include with your server package. Click NEXT.
6. Review your Order Summary, and choose to be billed monthly, or annually. Click NEXT.
7. Choose your payment method and click NEXT.

8. Watch as your new cloud server is automatically installed in minutes!

How To Connect Your Domain To Your Cloud Server

Here’s how you can connect your domain name to your Cloud With Me server.

1. Log in to your Cloud With Me account, go to your Dashboard, and click Domains.
2. Under Name Servers, you will see the DNS for your domain name. Take a note of this, as you will need to add this to the account where you purchased your domain name.

3. Go to the website where you created / registered your domain name, and log in to your account.Note: We have included screenshots from GoDaddy.com. If you used an alternative website to purchase your domain it will look different, but the instructions will be very similar. If you can’t remember where you registered your domain name, please scroll down to  “How to find out where your domain is registered”

4. Go to "Manage Domains" > "My Domains" > on your domain click on the 3 dots > "Manage DNS"
5.Click on the drop menu "Default"
6. Select the option "Custom" which will open 2 text boxes allowing you to inform the Name servers of your new server.
7. Save your changes. Please note, the DNS changing usually takes 24 hours to be propagated, however, in some cases this time frame can take up to 72 hours. After this process, your Cloud With Me Dashboard should update to show your changes in the Domain section.
How to find out where your domain is registered
If you don't remember where your domain is registered, you can find out using WHOis.net. In this example, you can see the domain "testingcwm.com" is registered with GoDaddy.com.

How to move your WordPress website to Cloud With Me

To migrate your WordPress website to Cloud With Me you will first need to download a copy of your WordPress website.

1. Log in to your WordPress account
2. Search for All-In-One WP Migration in Plugins panel and install and activate it.
3. Export your website.
4. Select FILE, and click DOWNLOAD. This is likely to download in a ZIP file.
5. Save your downloadNext, you need to create a Cloud With Me server with WordPress.

6. Log in to Cloud With Me and find the temporary Admin URL to access your WordPress website. You can find this here:
By clicking on your temporary Admin URL, you will be taken to your WordPress Admin website - you'll use the Admin username and Admin autogenerated (password) to access it.

7. On your WordPress Admin website, go to Plugin panel and in the search box look for All-In-One WP Migration (step 2).

8. Install and Activate the All-In-One WP Migration Plugin.

9. Import the zip file that you downloaded earlier.
10. Take the time to review your new website and check that everything was imported correctly. Remember you'll need to use the same username and password from your old website.

11. Next, point your domain to your new website’s nameservers. This can be found on the Instance Details page on the Cloud With Me Dashboard.

Which Actions can I perform on my server?

You can Start, Stop, reboot and terminate a server.
How to stop and reboot a Server?
Log into the Cloud With Me Platform with your credentials. As you can see below, the server is currently in the running state so the dot in the top right side is in green.
Click on the green menu button located at the top right of the dashboard and then hit stop and wait for your server to stop.
To reboot a server from within server management, click on the circular green icon select reboot button.
* Should you decide that you no longer wish to use your server you have the option to terminate your server but please remember that if you terminate a server all data will be deleted forever.
Select Guide

What to do if your domain is configured to CloudFlare

Sometimes, it's not possible to setup a domain name for your server. This can happen when the domain you're using is already configured under CloudFlare.com
If you have already registered your domain on CloudFlare.com, you'll need to remove it from CloudFlare and then assign it to Cloud With Me. Here’s how:

1. Log in to your CloudFlare account and go to Overview
2. Click on "Advanced" button > "Delete" button.
3. Confirm the deletion.
4. Go to Cloud With Me dashboard > subdomains and click TRY TO ASSIGN THE SAME DOMAIN AGAIN and go through the connecting domain process.

How to setup an email server on Cloud With Me

When setting up a website under your own domain, it is likely that you will also want an email server to handle the domain's incoming and outgoing email. Cloud With Me is happy to offer you an email client for no additional fee which you can use for your website.

How to setup your email server:
1. The first stage is to confirm your domain is connected to the server as you can see in the image below
2. Click on the email addresses tab on the left side of the dashboard and click “add first email address” to create your new email address.
3. After you click on the button you will have the fields to enter the username and password for the email server.
4. Once you have entered the username and password you will see the email address, in order to see the server details to setup the email please click “Show details” and the following window will appear.
5. Now that you have the IMAP and SMTP server details you can setup the email server on your choice of email client and stay in touch with your customers.

How to Install an Addon to an existing server

Step 1: Choose the domain you have registered
Log in to the Cloud With Me platform with your credentials. Click on addon option in the left menu bar.
Step 2: Choosing Addon
Select the desired Addon you want to install on your server by clicking install.
Step 3: Once the installation is complete click on the ad-on name on the left side of the dashboard to access its features and start managing your website.
* Please remember that for each server plan you have a limited number of addons available. For more information an our addons please click here

How to add Cloudflare SSL Certificate for My server

Cloud With Me offers free Cloudflare SSL certificates for our customers. The addon can be installed in a few seconds and doesn’t require long procedures like conventional SSL certificates. Cloud With Me customers can now enable free certificates on their server with just one click.
Step 1: Sign in to your Cloud With Me dashboard.
Log in to the Cloud With Me platform with your credentials. Click on the SSL option in the left menu bar.
Step 2: Enable security features.
In order to activate SSL certification please switch the tab on the top right side from off to on, a pop up window will show asking to install the free addon.
Once you have installed the addon the button will switch to on and will be highlighted.
Step 3: Confirm Your Certificate
Once the SSL certificate has been activated on your server, you can check and verify it by using any free online SSL checker Google Chrome SSL checker you can download here
Step 4: Stop SSL Certificate (When/If needed)
Should you decide to stop the SSL Certificate, simply click the off button. A pop up will appear to confirm that your SSL certificate will be stopped.
Once you click OK this will stop the SSL certificate from running on your server and it should appear like this.

How to create an FTP account?

Access the FTP Manager

These steps will explain how to access the FTP Manager:
1. Login to your Cloud With Me dashboard
2. Click the "FTP accounts" option at the left side of dashboard.
3. If you are using Wordpress, Drupal or Roundcube addon you will have the FTP server details available.
4. Once you click “show details” option in the actions column you will see the login details to your FTP server.
Create a new FTP account.
Please follow the below steps to create an FTP account:

1. Under the "ADD FTP Account" section enter a Username:
2. Please note that the username will automatically have your domain added to the end. Example: username@example.com
3. Enter the password you will use into the "Password" bracket.
Click the "add" button and you will see the new server, to show server details click “Show details”.
General FTP Connection Settings

FTP connections normally need 4 important items to connect and transfer files.
1. Domain name or IP Address
2. Username
3. Password
4. Port (Usually port 21)

Note: This information is provided when setting up a new FTP account, the default user was created as you signed up.

How to Create a Backup Using FTP

The process is simple and easy to follow, in this guide we'll show you how to backup your files using the Filezilla FTP client.
1. Download and Install Filezilla
First you will need to download Filezilla, Please click here to download Filezilla.
You can find the login details on your Cloud With Me dashboard under “FTP Accounts”And the name of your FTP account. click on show details to find the login details to the server
2. Use Filezilla to connect to your account After you've downloaded and installed Filezilla, use the quick connect feature to connect to your FTP account. You'll need the following settings:

Host: For the host, enter the IP address provided in the Cloud With Me dashboard.
Username: Enter your FTP username.
Password: Enter your FTP password.
Port: The default port number is 21, but you can leave the port blank here.

3. Download your files: After you have connected, you can then download your files.

Please follow below instructions how to backup your files:
Step 1- In the upper-left window, click your desktop to open it.
Step 2- In the left window, right click and choose "Create Directory"
Step 3- Name the directory so that you will locate it later. In this example, we named the folder "Demofolder".
Step 4 - Double click the new directory “Demofolder” in the lower-left window to navigate to it.
Step 5 - In the lower-right window, click any folder and then hit Ctrl-a on your keyboard to highlight all of the files and folders.
Choosing all of the files and folders in the above step will download all files to your hosting account.If you don't want to backup every single file, you can hold Ctrl on your keyboard and only click the folders that you want.

Right click on any of the highlighted files / folders and click "Download". This will download all of your files / folders to the "Demofolder" folder that we created above. Please note that the time it will take to download all of your files will depend on the number of files that you have and how large they are.

How to connect your website to Google Analytics

Google Analytics helps you track every website you host and the Cloud With me dashboard enables you to view the statistics easily. In order to connect Google Analytics to your Cloud With Me dashboard we need to complete the following steps:
1.Go to Google Analytics website and sign up.
2. After completing registration on Google Analytics take note of the Tracking ID number created for your website. To have a profile ID you will need to create one on the Google Analytics website, by following the instructions here.
3. After you have created a profile ID number you can locate it by going to admin and in the view column choose  “view settings” and your ID will become visible.
4. Now that you have both the analytics tracking ID and analytics profile ID we can go back to the Cloud With Me dashboard and choose “Dashboard” to install Google Analytics.
5. Once you have installed the add-on click on connect Google Analytics, this will lead you outside the website in order to sign in to the Google account you have registered for analytics.
6.  After signing in to your Google account you will be redirected to the Cloud With Me dashboard, please click configure Google Analytics and enter the preloaded options in the bracket as per the details you entered when signing up to Google Analytics and click save.
7. Now you can monitor your website performance via the Cloud With Me dashboard and take advantage of Google Analytics tools.
Select Guide

How to Add Credit to your Cloud With Me account

You can add credit to your Cloud With Me account using CLOUD tokens (CLD) or PayPal. If you want to pay using a credit or debit card and don’t have a PayPal account, you can still complete your purchase using PayPal.
To add credit to your Cloud With Me account using PayPal:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Select PayPal, and choose the amount you wish to add to your Cloud With Me account.
4. Follow the instructions provided by PayPal to complete your purchase.
To add credit to your Cloud With Me account using CLOUD tokens:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT.
3. Click BUY CLOUD TOKENS. This will take you to the CLOUD token website.

How to buy and add CLOUD tokens to your account

You can add credit to your Cloud With Me account with CLOUD tokens. This guide will show you how you can buy CLOUD tokens, and how to add CLOUD tokens to a Cloud With Me account.
How to buy CLOUD tokens:
1. Go to the CLOUD token website, and click BUY CLOUD TOKENS
2. Enter the amount of CLOUD tokens you want to buy, and click CONTINUE TO NEXT STEP.
Please note: At this time, CLOUD tokens can only be bought using Bitcoin and Ethereum when purchased through the CLOUD Token website. Other cryptocurrency exchanges may offer alternative payment methods.

3. Sign Up or Log in to your CLOUD token account.
4. Take note of the wallet address to transfer your payment of ETH or BTC. Click CONTINUE TO NEXT STEP.
5. Please transfer your BTC or ETH to the wallet address now. The webpage will display the following message, and your tokens will be processed upon receipt of your transferred BTC or ETH.
6. You will receive a purchase approval email as soon as the process is complete. You will be able to log in to your CLOUD token account, redeem your tokens, and find your Etherscan Wallet address (unless you chose to store your tokens in another wallet).
How to add CLOUD tokens to your Cloud With Me account:
1. Log in to your Cloud With Me account

2. Click ADD CREDIT
3. Click PAYMENTS.BUTTON.SHOW to reveal your Wallet Address.
4. Transfer your CLOUD tokens to your Cloud With Me Wallet Address.
試用Cloud With Me吧,現在有30天退款保證,絕無風險。
試用Cloud With Me吧,現在有30天退款保證,絕無風險。

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